Chaquitta Collins
Sr. Talent Acquisition Coordinator
Savannah,GA
Summary
Experienced recruiting professional with expertise in team management, strategy development and pipeline maintenance. Skilled in clearing employees for key spots. Committed to maintaining professional relationships with clients to increase profitability and drive business results.
Overview
6
6
years of post-secondary education
9
9
years of professional experience
Work History
Sr. Talent Acquisition Coordinator
Concentrix
Savannah , GA
08.2019 - Current
- Created and drove talent acquisition and job placement strategies to attract diverse candidates.
- Sourcing candidates through various channels
- Scheduling and planning interviews and selection procedure
- Participated in career invents
- Providing a high level of customer service, administrative support and project coordination throughout the recruiting process.
- Uploading and attaching proper documents to candidates profile
Customer Service Representative
Concentrix
Savannah , GA
09.2017 - 08.2019
- Achieved and consistently exceeded revenue quota through product and service promotion during routine calls.
- Acted TL on ABRA project
- Handled teams escalation calls
- Evaluated agent calls for quality assurance
- Participated in client calls
- Went to client headquarters in MN and learned Glass process and procedure
- Returned to site and assisted in development and training the new glass process to the collision agents.
- Conducted training for new Glass Agents
- Consistently exceeded dph and quality assurance targets
- Promoted
Sales Associate
Walmart
Pooler, GA
10.2015 - 08.2017
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Evaluated inventory and delivery needs, optimizing strategies to meet customer demands.
- Frequently move across the sales floor assisting customers, as well as to and from the stock room retrieving and putting away merchandise
- Collaborated with clients to maintain relationships and provide customers with thorough support and guidance.
- Analyzed and properly processed product returns, assisting customers with finding alternative merchandise to meet needs.
- Made full-time within a month
Secretary
Glasscho Consultant Firm
Greeleyville, SC
12.2011 - 07.2015
- Promptly answered multi-line phone system and greeted callers enthusiastically.
- Answered telephone calls to field inquiries from clients, vendors and various other callers seeking information.
- Compose letters, memos and emails
- Greet clients as soon as they arrive and connect them with the appropriate party
- Maintain general company record systems to uphold accurate files
- Communicated with customers via phone and email to confirm deliveries and respond to inquiries.
Education
Certificate -
08.2004 - 06.2006
High School Diploma -
08.1998 - 05.2002
Skills
Customer service
Ability to work under pressure
Problem Solving
Communication Skills
Time Management
Dependable
Additional Information
- Received multiple awards for my attendance and work performance .
- Highly skilled leader with skills in delegating tasks, team building and creating positive customer experience.
Timeline
Sr. Talent Acquisition Coordinator - Concentrix
08.2019 - Current
Customer Service Representative - Concentrix
09.2017 - 08.2019
Sales Associate - Walmart
10.2015 - 08.2017
Secretary - Glasscho Consultant Firm
12.2011 - 07.2015
Florence Darlington Technical College - Certificate ,
08.2004 - 06.2006
Kingstree Senior High School - High School Diploma,
08.1998 - 05.2002