CHARA ROGERS
Radcliff,Kentucky
Summary
I'm someone who thrives on new challenges and embraces every opportunity to grow. I have a strong work ethic and adaptability, which help me face whatever comes my way. I genuinely enjoy working with others and building meaningful connections, but I’m just as comfortable diving into tasks on my own. I take pride in my ability to pick up new skills quickly and manage my responsibilities without needing much oversight. I believe in putting my best foot forward in everything I do.
Overview
7
7
years of professional experience
Work History
Auditor / Outbound Lead / Implmentation Specialist
UPS
Louisville, KY
08.2022 - 09.2024
- Responsible for ensuring the accuracy of orders and their paperwork in 3 account (HARMAN, SKIMS, COLUMBIA)
- Reporting discrepancies between physical counts and computer records
- Developing and improving QDOC procedures
- Conducted training sessions for users on how to use the newly implemented software program
- Prepared presentations outlining proposed changes or enhancements for upper management review
- Supervised a team of 15+ warehouse associates, providing guidance and support to ensure efficient workflow
- Facilitated communication between managers and staff regarding operational procedures and policies
- Managed day-to-day activities within the warehouse by assigning tasks among workers efficiently
Stock Team Associate / Cashier
Walmart
06.2021 - 05.2022
- Responsible for keeping inventory and ensuring that all items being sold on the shelves are stocked properly and are also in the right location
- Loading and unloading shipments of merchandise
- Stocking shelves and building displays on the sales floor
- Organizing and storing merchandise in the store and the stockroom
- Helping customers find products and providing customer service
- Answering customer questions and assisting them with their needs
Wheeled Vehicle Mechanic
1225 Support
12.2017 - 12.2021
- Responsible for the maintenance and repair of military vehicles within the organization
- Performed safety inspections on new or transferred vehicles
- Performed quality control and inventory on parts and supplies
- Ensured all vehicles receives proper maintenance and repairs
- Performed field level maintenance on fuel systems, electrical systems, power trains, chassis, suspensions, steering systems, and brakes
- Performed preventive maintenance checks and services on wheeled vehicles
Customer Service Representative
Apple Inc.
04.2020 - 05.2021
- Provided technical support for customers across the region through telephone, text and email
- Answered questions about our products and services
- Managed customers experience throughout the assistance process, using my own personal touch
Education
High School Diploma -
College View
Elizabethtown, KY01.2018
Skills
- Microsoft Office Word
- Microsoft Office Excel
- WMS
- GEEK/GPS
- Data Entry
- SOFTEON
- Performance Improvement
- Supervisory Experience
- Decision-Making
- Team Collaboration
- Project Leadership
Languages
English
Timeline
Auditor / Outbound Lead / Implmentation Specialist
UPS
08.2022 - 09.2024
Stock Team Associate / Cashier
Walmart
06.2021 - 05.2022
Customer Service Representative
Apple Inc.
04.2020 - 05.2021
Wheeled Vehicle Mechanic
1225 Support
12.2017 - 12.2021
High School Diploma -
College View
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