Chara Wynn
Richmond,KY
Summary
Accomplished Business Manager with a proven track record at Commonwealth Home Health LCH Group, enhancing operational efficiency and team productivity by over 20%. Expert in financial management and employee leadership, I excel in fostering customer relationships and strategic project execution. My approach combines analytical thinking with decisive action, driving business development and compliance.
Overview
13
13
years of professional experience
Work History
Business Manager
Commonwealth Home Health LCH Group
03.2014 - 03.2023
- Improved operational workflows by identifying areas of inefficiency and implementing appropriate solutions.
- Increased overall team productivity by fostering a positive work environment and providing effective leadership.
- Communicated with patients and vendors positively with particular attention to problem resolution.
- Oversaw financial operations, maintaining accurate records and ensuring compliance with industry regulations.
- Successfully managed organizational change initiatives, minimizing disruptions to daily operations while achieving desired outcomes.
- Assisted with hiring process and training of new employees.
- Processed vital documentation, completed forms and obtained appropriate insurance verification and authorization for services.
- Performed and managed billing audits per policy and follows-up with corrections.
- Managed clerical staff and managed all non-clinical workflow and process in the office.
CNA
Kenwood Heath And Rehabilitation
08.2010 - 03.2014
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
Education
Bachelor of Science - Public Health
University of The Cumberlands
Williamsburg, KY05.2008
Skills
Financial Management
Customer Service
Project Management
Employee Management
Business Development
Decision-Making
Analytical Thinking
Documentation And Reporting
Customer Relationship Management
Additional Information
Proficient with computer programs: Homecare Homebase (HCHB), Forcura, Microsoft teams, Careport, and others.
Timeline
Business Manager
Commonwealth Home Health LCH Group
03.2014 - 03.2023
CNA
Kenwood Heath And Rehabilitation
08.2010 - 03.2014
Bachelor of Science - Public Health
University of The Cumberlands
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