Charay Bourne
Highlands Ranch,CO
Summary
As an experienced operating room manager with a proven track record of success, I am eager to take on the role of Operating Room Director. With a solid foundation in clinical expertise, leadership skills, and strategic planning, I have consistently demonstrated the ability to effectively manage OR operations, optimize resource utilization, and ensure the highest standards of patient care and safety. Strong communication and interpersonal abilities have helped to build and lead cohesive teams, foster collaboration across departments, and effectively interact with patients, families, and healthcare professionals. I am committed to continuous learning and improvement, staying abreast of developments, and implementing innovative solutions to enhance operational efficiency and patient outcomes. With a passion for excellence and a dedication to driving positive change,
Overview
19
19
years of professional experience
Work History
Manager of Surgical Services
Swedish Medical Center
01.2020 - Current
- Designed and introduced leadership development, coaching and team management model, resulting in promotion of employees into increased levels of responsibility.
- Fostered an inclusive workplace culture that valued diversity among employees, promoting respect, open communication, and teamwork.
- Recruit, hire, train, schedule, and evaluate surgical staff, including surgeons, nurses and scrub techs.
- Assist with budget management for the OR including equipment, supplies and instrumentation.
- Coordinate surgical schedules to optimize OR utilization ad minimize delays.
- Help drive dashboard metrics including FCOTS, TAT, prime time utilization, and case cancellation.
- Monitor and evaluate the quality of care and patient outcomes, identifying areas for improvement, and implementing initiatives to enhance efficiency and effectiveness.
- Assessed staff performance regularly, providing constructive feedback and opportunities for professional growth.
- Skilled at working independently and collaboratively in a team environment.
CVOR CNC
Swedish Medical Center
06.2014 - 01.2020
- Patient care coordination: Ensure smooth transitions of care for CV patients thru perioperative services
- Provide leadership and guidance to the CV team including training, mentoring, and ensuring adherence to best practices and protocols
- Monitor and evaluate the quality of patient care in the CVOR, identifying areas for improvement, and implementing quality improvement initiatives to enhance patient outcomes
- Manage staffing levels, equipment, and supplies within the CVOR to ensure efficient and effective delivery of care
- Provide education and support to patients and families regarding conditions, treatment options, and post-operative expectations
- Collaborate with physicians, surgeons, and other members of the healthcare team to coordinate patient care and optimize treatment outcomes
- Ensure accurate and timely documentation of patient care, maintaining compliance with regulatory standards
- Assist with day-to-day operations, working efficiently and productively with all team members.
- Resolved problems, improved operations and provided exceptional service.
CVOR RN
Swedish Medical Center
05.2012 - 06.2014
- Assist surgeon with cardiovascular surgeries
- Prepare OR with specialized equipment for cardiac procedures
- Ensure sterile technique is maintained by the team
- Conferred with physicians to discuss diagnoses and devise well-coordinated treatment approaches.
- Served as a liaison between physicians and patients'' families to facilitate clear communication regarding treatment options and progress updates.
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
- Contributed substantially to successful department JCAHO accreditation by consistently operating to highest standards of care.
- Led teams in driving successful patient outcomes by prioritizing standard of care and best practices.
- Managed complex cases of critically ill patients, ensuring optimal treatment plans were executed effectively.
CNC Plastics/Bariatric Service Line
Skyridge Medical Center
10.2009 - 04.2012
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Increased employee engagement by creating opportunities for professional growth and recognition programs celebrating team successes.
- Led process improvement initiatives that resulted in reduced turnaround times for issue resolution, improving overall customer experience metrics.
- Established team priorities, maintained schedules and monitored performance.
- Improved service line efficiency by streamlining processes and implementing best practices.
- Established a culture of excellence within the team by setting clear expectations, providing regular feedback, and promoting continuous learning opportunities.
CVOR RN
Skyridge Medical Center
10.2009 - 04.2012
- Assessed patient conditions promptly upon admission to determine appropriate interventions and prioritize care needs.
- Educated patients on disease management and self-care techniques, promoting lifestyle changes for improved health.
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
- Contributed substantially to successful department JCAHO accreditation by consistently operating to highest standards of care.
- Implemented infection control measures within the unit, maintaining a safe environment for both patients and staff members.
- Collaborated with leadership to devise initiatives for improving nursing satisfaction, retention and morale.
Charge Nurse
Deaconess Medical Center
01.2005 - 08.2008
- Managed staffing schedules, ensuring adequate coverage while minimizing overtime expenses.
- Investigated and resolved issues affecting hospital operations and patient care.
- Collaborated with leadership to devise initiatives for improving nursing satisfaction, retention and morale.
- Continually updated clinical knowledge by attending conferences, seminars or webinars related to Charge Nursing competencies.
- Contributed significantly towards Joint Commission accreditation compliance through regular audits, staff education and process improvement recommendations.
- Facilitated ongoing education for nursing staff through in-service training sessions and workshops on relevant topics.
- Optimized patient satisfaction through timely response to concerns and effective communication among staff members.
Education
Bachelor of Science - Nursing
Galen College of Nursing
Louisville, KY08.2024
Associate of Science - Nursing
Spokane Falls Community College
Spokane, WA05.2004
Skills
- Surgical expertise
- Performance Improvement
- Patient Safety
- Staff Development
- Leadership Excellence
- Interdepartmental Functions Coordination
- Financial Operations Oversight
- Employee Recruitment and Hiring
- Budget Development
- Decision-Making and Critical Thinking
- Employee Performance Evaluations
- Process Implementation
Timeline
Manager of Surgical Services
Swedish Medical Center
01.2020 - Current
CVOR CNC
Swedish Medical Center
06.2014 - 01.2020
CVOR RN
Swedish Medical Center
05.2012 - 06.2014
CNC Plastics/Bariatric Service Line
Skyridge Medical Center
10.2009 - 04.2012
CVOR RN
Skyridge Medical Center
10.2009 - 04.2012
Charge Nurse
Deaconess Medical Center
01.2005 - 08.2008
Bachelor of Science - Nursing
Galen College of Nursing
Associate of Science - Nursing
Spokane Falls Community College
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