Charbel Zineh
Summary
Seasoned Software and DevOps Engineer with 14+ years of experience in software design, development, and integration. Proven track record in leading test automation projects, driving efficiency, and implementing innovative solutions in complex environments.
Overview
14
14
years of professional experience
Work History
DevOps Engineer
Ericsson Inc.
10.2022 - Current
- Led a team of test engineers and architects, significantly improving test automation across diverse BSS/OSS applications.
- Dramatically reduced testing time by 75% through innovative test automation strategies.
- Fostered productive collaborations with product development teams to enhance test coverage and operational efficiency.
- Oversaw the creation and execution of a versatile test automation pipeline, enabling dynamic test plan execution and detailed analysis of test outcomes, providing clear and actionable insights for each test case.
Software Engineer
Ericsson Inc.
10.2014 - 09.2022
- Orchestrated large-scale software deployment operations with efficiency.
- Modernized legacy codebase, enhancing maintainability and setting the stage for simpler future updates.
- Collaborated extensively with software developers, business analysts, and architects in the planning, design, development, testing, and maintenance of Ericsson's business support system applications.
- Upheld high software quality standards within the team through the establishment of effective practices.
- Participated in the peer-review process for solution designs and code.
- Developed, Refined and optimized application integrations.
- Analyzed and resolved complex technical and application issues.
- Adhered to principles of high-quality development, ensuring timely, budget-conscious solution delivery.
- Provided expert third-level support to business users, and developed and tested applications as per established standards.
- Provided technical guidance to junior developers, fostering a positive team environment and promoting professional growth.
Services Engineer
Ericsson Lebanon Communications
07.2011 - 10.2014
- Installed, configured, and tested Ericsson products at various sites, ensuring optimal functionality in both test and production environments.
- Conducted regular system inspections and diagnostics, efficiently rectifying any faults to maintain system integrity.
- Resolved product issues with minimal disruption to customer operations.
- Provided comprehensive training to customers on product features and usage, enhancing their understanding and experience.
Routing Engineer
Mada Communication International
03.2010 - 07.2011
- Orchestrated traffic routing optimizations based on metrics like rate, quality, and capacity.
- Managed seamless communication across switches and interconnection networks.
- Efficiently addressed and resolved issues, liaising with the Network Management Center.
- Monitored and managed Quality of Service (QoS), ensuring superior performance standards for customers and vendors, and enacted immediate corrective measures as needed.
Education
Master of Science - Computer And Communication Engineering
Holy-Spirit University of Kaslik
Kaslik, Lebanon04.2009
Skills
- Object-Oriented Programming
- API Design and Development
- Software Architecture (Design Patterns, SOLID Principles, Clean Architecture, Microservices, OpenAPI)
- Software Development (Python, Java, Golang, DUP, Clean Code)
- DevOps (Test Automation, Git, Gitlab, Ansible, Jenkins, Vagrant, Docker, K8S, Splunk)
- Frameworks (Robot, Spring, Flask, Hibernate, gRPC, Click)
- Databases (SQL, MySQL/MariaDB, Postgres, Redis)
- Operating Systems (Linux, Unix, MacOS, Windows)
- Collaboration (JIRA, Confluence)
- IT Methodologies (Waterfall, Agile)
Languages
Arabic
Native or Bilingual
English
Full Professional
French
Professional Working
Timeline
DevOps Engineer
Ericsson Inc.
10.2022 - Current
Software Engineer
Ericsson Inc.
10.2014 - 09.2022
Services Engineer
Ericsson Lebanon Communications
07.2011 - 10.2014
Routing Engineer
Mada Communication International
03.2010 - 07.2011
Master of Science - Computer And Communication Engineering
Holy-Spirit University of Kaslik
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