Charbonne Lewis
Gulfport,Ms
Summary
Dynamic individual with hands-on experience in culinary management, healthcare management, administrative, customer service and talent for navigating challenges.
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Head Cook
Moore Community House
09.2023 - Current
- Placed orders to restock items before supplies ran out.
- Trained kitchen staff to perform various preparation tasks under pressure.
- Prevented cross-contamination from utensils, surfaces, and pans when cooking and plating meals for food allergy sufferers.
- Scheduled and received food and beverage deliveries, adhering to food cost and budget.
- Maintained high food quality standards by checking delivery contents to verify product quality and quantity.
- Oversaw scheduling, inventory management, and supply ordering to maintain fully stocked kitchen.
- Inspected freezer and refrigerator daily to check and maintain proper temperatures.
- Boosted team morale and reduced turnover, conducting regular training sessions on culinary techniques and kitchen safety.
- Managed kitchen budget effectively, keeping costs within targets while still delivering high-quality dishes.
- Balanced menu offerings to cater to both traditional tastes and contemporary dietary trends, broadening restaurant's appeal.
- Established strong vendor relationships resulting in reliable deliveries of top-quality ingredients at competitive prices.
- Evaluated employee performance regularly, providing constructive feedback for improvement.
- Fostered collaborative kitchen environment, encouraging creativity and input from all staff members on menu development.
- Conducted inventory management to minimize waste, ensuring optimal stock levels were maintained for all kitchen essentials.
- Enhanced menu variety by introducing innovative recipes tailored to seasonal ingredients.
- Maintained high standards of food safety and cleanliness, surpassing local health inspections.
- Trained and managed kitchen personnel and supervised related culinary activity.
- Trained and mentored new staff members in kitchen safety, sanitation and cooking techniques.
- Utilized culinary techniques to create visually appealing dishes.
- Identifying, controlling, and mitigating the presence of allergens.
- Make proper adjustments for state regulations.
-
Personal Care Attendant
Ability Works
06.2022 - Current
- Offered companionship and ran errands, contributing to their overall quality of life
- Communicated effectively with patients and care team, maintaining accurate records
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
- Established nutritious meal plans and prepared daily offerings to meet patient dietary needs.
- Assisted patients with self-administered medications.
- Provided safe mobility support to help patients move around personal and public spaces.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Documented vitals, behaviors, and medications in client medical records.
- Consulted with supervisors to assess cases and plan strategies for enhancing care.
- Furthered skills by actively taking part in employee training and taking classes to improve skills.
- Offered emotional support when needed establishing trust between me as the attendant and my patient.
- Developed strong rapport with clients'' families, providing regular updates on their loved one''s wellbeing and progress toward goals.
Administrative Assistant
Department of Rehabilitation
03.2022 - 06.2022
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Assisted in preparation of financial reports, gathering data that contributed to budgeting accuracy.
- Enhanced office environment, organizing spaces for better workflow and employee comfort.
- Surpassed team goals by partnering with colleagues to implement best practices and protocols.
Clinical Supervisor
At Home Care
03.2021 - 03.2022
- Facilitate hiring of qualified At Home Care personnel by interviewing applicants and making recommendations for employment.
- Monitored adherence to ethical guidelines among clinical staff members, supporting their ongoing professional growth while maintaining high quality care standards.
- Ensured compliance with regulatory standards by conducting regular audits of clinical records and procedures.
- Advocated for patient rights, ensuring their voices were heard in treatment planning and decision-making processes.
- Assessed patients, determined needs, and managed care.
- Served as a liaison between clinical staff and administration to address concerns and optimize workflows.
- Lead and directed a team of clinical personnel and support staff.
- Managed staffing levels and ensured adequate access to healthcare services.
- Conducted annual performance reviews.
Hospice Aide
Ronald Necaise
03.2018 - 05.2019
- Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
- Reduced patient anxiety and stress by offering a calm, reassuring presence during difficult emotional moments or periods of physical discomfort.
- Upheld ethical principles surrounding confidentiality and patient autonomy throughout all interactions with patients, families, colleagues, or other stakeholders involved in hospice care.
- Facilitated serene environment for hospice patients by organizing and maintaining clean and orderly living spaces.
- Continuously pursued professional development opportunities to maintain current knowledge of trends and best practices within the field of palliative care nursing.
- Ensured accurate documentation of patient care activities, improving quality of care through detailed records.
- Checked and recorded vital signs, noting any significant changes and assisted nurses with treatment.
- Supported nursing staff with vital signs monitoring, contributing to timely adjustments in patient care plans.
- Facilitated personal hygiene management, feeding and ambulation.
- Observed patients under care conditions to help identify symptoms, responses to treatments and progress with goals.
Receptionist
Children International
05.2017 - 03.2019
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Responded to inquiries from callers seeking information.
- Kept reception area clean and neat to give visitors positive first impression.
- Corresponded with clients through email, telephone, or postal mail.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
- Managed multiple tasks and met time-sensitive deadlines.
- Strengthened vendor relationships through regular communication and timely coordination of services.
- Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity.
- Compiled information from files and research to satisfy information requests.
Education
Culinary Arts
MGCCC
Perkinston, MS12-2023
Cosmetology
Virginia College
Jackson, MS09-2007
Skills
- Food safety
- Meal preparation
- Kitchen management
- Data Entry
- Scheduling
- Clinical Supervision
- Communication
- Vital Sign Measurement
- In-Home Care
- CNA Expertise
- Senior Living Suuport
Certification
- Safe Serve Certified
- Food Protection Manager Certification - ServSafe or National Restaurant Association.
- Traumatic Brain Injury Certificate
- CPR
- First Aide
- Vulnerable child and adult trauma training
Timeline
Head Cook
Moore Community House
09.2023 - Current
Personal Care Attendant
Ability Works
06.2022 - Current
Administrative Assistant
Department of Rehabilitation
03.2022 - 06.2022
Clinical Supervisor
At Home Care
03.2021 - 03.2022
Hospice Aide
Ronald Necaise
03.2018 - 05.2019
Receptionist
Children International
05.2017 - 03.2019
Culinary Arts
MGCCC
Cosmetology
Virginia College
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