Charcelle Wilson

• Organize sales area and work station to showcase products and boost sales.
• Demonstrated thorough knowledge of all salon products and services.
• Offered professional cuts, color services to salon customers.
• Passionate about learning and committed to continual improvement.
• Increased revenue through effective customer service and inventory management.
• Trained salon staff in traditional and innovative haircutting techniques and salon management.
• Documented client information, color treatment formulas and general notes on services into logbooks.
• Communicated effectively with clients to establish expectations and desires for color treatment.
• Obtained revenue by recording and collecting charges.
• Boosted brand image by refining colors, tones, and textures for high-quality print materials such as magazines and brochures.
• Worked well in a team setting, providing support and guidance.
• Monitor current trends to understand fashions and better serve customer needs.
• Select and formulate chemical color treatments to achieve clients' desired hair color, measuring and mixing components with accuracy.
• Enhance visual storytelling by skillfully adjusting color grades, contrast, and saturation for various projects.
• Utilize advanced software tools such as DaVinci Resolve and Adobe Premiere Pro to achieve desired results in a timely manner.
• Mentor junior colorists, sharing technical expertise and industry best practices to improve overall team performance.
• Utilize color management techniques such as color space conversions and gamma correction to maintain consistency across different output formats.
• Received praise from clients for exceptional work in delivering visually stunning projects that met their creative vision.
• Establish rapport and positive client relationships to maintain and expand clientele via referrals and word-of-mouth.
• Prepare hair for styling, coloring treatments and cuts.
• Accurately match product colors in e-commerce images to actual products using calibrated monitors ensuring customer satisfaction.
• Train new cosmetologists on makeup and skincare products and techniques.
• Develop creative techniques to provide clients with latest hairstyles.
• Educate clients about products and self-maintenance for healthy hair based on needs and preferences.

Small Business Entrepeneur

With a service-provider passion, provide high quality hair salon services to the professional woman

clientele.
Service high-profile clients with intricate coloring and highlighting techniques.
Employ operations management skills to insure day-to-day flow Set monthly, quarterly and annual
goals with a profit margin mindset Create sales and marketing strategies to maintain and increase
clientele Inventory control management to insure product is consistently on hand to meet the needs
of clientele base Marketing management using social media to promote business.
Establish a strong relationship with client base to generate long term business.

Cut, color and style clients' hair with precision and expertise.
From ground zero, expanded client base by through direct referrals.

Advise customers on proper treatment of dry and damaged hair.
Assess customer needs and gave advice about hair style and color options.
Educate clients about products and self-maintenance for healthy hair.

Make customized hair units

Consistently receive positive performance reviews from guests.

Educate customers on product uses and benefits.
Styled hair for large events such as annual fashion shows and special hair expos.Generated positive word-of-mouth marketing by providing an exceptional customer experience, leading to increased store traffic.

• Maintained up-to-date knowledge of fashion trends and industry news, ensuring relevant styling suggestions for clients.
• Developed strong relationships with clients, leading to increased repeat business and referrals.
• Trimmed, cut, and shaped hair and hairpieces based on customer preference.
• Preserved patient safety by following safety protocols.
• Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
• Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
• Enhanced client satisfaction by providing personalized styling advice and outfit recommendations.
• Provided excellent customer service by attentively listening to client needs and addressing concerns promptly.
• Mixed pigments and used proper techniques to achieve desired color.
• Distributed business cards outside of salon to generate new business.
• Determined appropriate hair treatments based on conditions and textures.
• Stayed updated on current hair trends and techniques to make customers look fashionable and increase satisfaction.
• Identified needs and coordinated plans for travel and out-of-town functions.
• Entrusted to handle confidential and sensitive situations in professional matter.
• Enhanced client satisfaction by providing personalized haircuts, styling, and color services.
• Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
• Conducted thorough consultations with each client before beginning any service, ensuring clear communication regarding desired outcomes.
• Successfully managed a high volume of clients during peak hours while maintaining a calm and efficient demeanor.
• Participated in industry events to stay current on trends and continuously improve personal skills as a hairstylist.
• Provided consultation services for special occasions such as weddings or proms, creating memorable looks that exceeded clients'' expectations.
• Developed customized hair care plans for individual clients to address specific needs or concerns, leading to healthier hair overall.
• Mentored apprentice hairstylists throughout their training period, offering guidance on technical skills as well as professional etiquette within the workplace setting.
• Trained junior hairstylists in salon procedures, product knowledge, and advanced cutting techniques for skill development.
• Streamlined appointment scheduling system, resulting in reduced wait times and increased client retention rates.
• Conducted hair and scalp analysis to recommend suitable treatments, improving hair health.
• Customized hair color formulations to create unique looks and enhance client's appearance.
• Adapted hairstyling techniques to accommodate clients' diverse needs and preferences.
• Built rapport with clients to understand their style preferences and hair care routines.
• Leveraged social media platforms to showcase work and attract broader clientele.
• Organized and participated in local beauty events, enhancing salon's community presence.
• Streamlined appointment scheduling, minimizing wait times and optimizing stylist availability.
• Maintained clean and organized work station, complying with health and safety standards.
• Provided exceptional customer service, ensuring client satisfaction and repeat business.
• Self-motivated, with a strong sense of personal responsibility.
• Worked effectively in fast-paced environments.
• Skilled at working independently and collaboratively in a team environment.
• Excellent communication skills, both verbal and written.