Charday Thomas

· Assembled customers orders and packed them.

· Accepted, processed and quickly filled orders.

· Kept work area clean, neat and organized for optimal productivity and safety.

· Packed item with appropriate material to prevent damage during shipping.

· Located merchandise from shelves and storage to fill orders

· Issued supplies, materials, and products to team members

· Lead training and development initiatives for employees.

· Maintain regular and dependable contact with my Area Manager, and effectively communicated daily job expectations to the workforce.

· Uphold rigorous safety protocols in accordance with company policies.

· Maintained knowledge of industry techniques, methods and equipment to create competitive advantage leading to business growth.

· Served needs of as many as 80 Associates per shift, including problem solving, direct Engagement with Leadership and Process Assistant,tracking rates, monitoring CPTs, and handling Associates/business issues.

· Trained newly hired employees by explaining company procedures, job duties and performance expectations.

· Supervised processes to eliminate weak points or bottlenecks in business operations.

· Implemented continuous improvement metrics to streamline workflows and reduce waste.

· Motivated and encouraged team members to communicate more openly and constructively with each other.

· Kept team on track by assigning and supervising their activities and giving constructive feedback.

· Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.

· Assisted in determining the requirements of the organization, departments, and individuals for training and development.

· Coordinated training events, and conducted building tours.

· Created and implemented up-to-date training programs for new and transferred associates.

· Trained in numerous departments (Pack, Pick, Singles, and Ship Dock)

· Behind the smile trainer

· Monitored, reviewed, and evaluated training

· Onboard and mentor associates

· Implemented innovative training efforts, including online modules, interactive software, language laboratories, and programs, to ensure employees receive ongoing training and achieve long-term success.

· Prepared teams for combat operations by bringing in and effectively training top talent.

· Performed quality control by creating rosters, spreadsheets and other documentation to identify company inventory.

· Responded to and assisted in medical emergencies.

· Maintained awareness of subordinates' personal problems and shortcomings, supporting personal and professional growth.

· Trained in conflict resolution among subordinates, equals and superiors.

· Served in on-call capacity for last-minute or late-night taskings from leadership.

· with paperwork, ensuring adherence to company guidelines.