Chardena Benjamin
High Point,NC
Summary
Dynamic leader with a proven track record at Sunstate Security, enhancing site safety and client satisfaction through strategic planning and problem-solving. Skilled in construction supervision and fostering teamwork, I significantly reduced security incidents. Expert in multitasking and safety assessments, ensuring projects meet stringent standards.
Overview
7
7
years of professional experience
Work History
Assistant Site Supervisor
Sunstate Security
11.2021 - Current
- Participated in pre-construction meetings to review plans, specifications, schedules, and budgets for upcoming projects.
- Assisted in managing budgets and resources, ensuring projects were completed within financial constraints.
- Increased client satisfaction by addressing concerns promptly and professionally during all stages of the project lifecycle.
- Improved on-site safety with regular inspections, identifying potential hazards and taking corrective action.
- Handled sensitive situations diplomatically during emergencies or high-stress circumstances involving both employees and visitors alike.
- Maintained a consistently high level of vigilance while on duty, contributing to a notable reduction in security incidents during tenure as Security Lieutenant.
- Overhauled outdated security policies, aligning them with modern industry standards for increased effectiveness.
- Facilitated cross-departmental collaboration on matters related to physical site vulnerabilities which may have otherwise gone unnoticed had they remained isolated within siloed teams.
- Evaluated current security protocols, recommending updates when necessary to maintain the highest level of protection possible.
- Supervised access control for facilities, ensuring only authorized personnel were granted entry.
- Responded swiftly yet effectively under pressure when faced with unexpected challenges arising from fast-paced or rapidly evolving situations.
- Conducted thorough investigations of security breaches, identifying root causes and implementing corrective actions.
- Improved communication between team members through regular briefings and debriefings, fostering an environment of teamwork and collaboration.
- Created detailed reports documenting any suspicious activity or threats for further investigation by relevant authorities as needed.
- Reduced safety incidents by conducting regular risk assessments and addressing potential hazards promptly.
CSR, Sales
Uhaul Moving And Storage
06.2020 - 11.2021
- Built strong relationships with clients, leading to repeat business and referrals.
- Managed a high volume of inbound calls while maintaining a professional demeanor under pressure.
- Educated customers on product features, benefits, pricing options, warranties, promotions, financing structures available during purchase decision-making process.
- Developed an in-depth understanding of product offerings to better assist customers with their purchasing decisions.
- Enhanced customer satisfaction by promptly addressing inquiries and resolving issues.
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Rotated merchandise and displays to feature new products and promotions.
- Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
- Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
- Processed payments for credit and debit cards and returned proper change for cash transactions.
Packer
Ralph Lauren
10.2019 - 11.2021
- Maintained a clean and organized work environment, promoting safety and productivity.
- Proved successful working within tight deadlines and a fast-paced environment.
- Maintained neat and organized work area to safeguard items and comply with cleanliness standards.
- Managed workload effectively under pressure during peak periods while maintaining focus on quality control measures.
- Complied with safety, health, and environmental regulations as prescribed by law.
- Complied with company policies and industry regulations throughout all packing activities, promoting a safe working environment.
- Ensured timely completion of orders through effective time management and multitasking skills.
Shift Supervisor
Little Caesars Pizza
11.2017 - 02.2020
- Trained new employees and delegated daily tasks and responsibilities.
- Completed store opening and closing procedures and balanced tills.
- Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
- Responded to and resolved customer questions and concerns.
- Ensured smooth operations during peak hours by effectively managing resources and staff allocation.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
Education
Diploma -
T Wingate Andrew’s High School
High Point, NC06.2015
Skills
- Construction supervision
- Site coordination
- Task delegation
- Material procurement
- Environmental awareness
- Subcontractor management
- Safety awareness
- Safety assessment
- Site safety
- Field inspection
- Staff management
- Strategic planning
- Quality assurance
- Inventory procurement
- Inventory purchasing
- Teamwork and collaboration
- Problem-solving
- Time management
- Multitasking
Timeline
Assistant Site Supervisor
Sunstate Security
11.2021 - Current
CSR, Sales
Uhaul Moving And Storage
06.2020 - 11.2021
Packer
Ralph Lauren
10.2019 - 11.2021
Shift Supervisor
Little Caesars Pizza
11.2017 - 02.2020
Diploma -
T Wingate Andrew’s High School