Chardonnai Smith

Certified as a denture technician by following the process outlined by the National Board for Certification in Dental laboratory Technology (NBC) Earned the Certified Dental Technician (CDT) designation. Learned how to make a denture from start to finish through (PTC) training.

Managed Wax department training technicians to festoon appliances for Try In for doctors and patients and for Finishing department.Trained junior technicians on proper denture fabrication techniques and safety protocols. Conducted fitting adjustments to ensure optimal comfort and functionality for patients. Maintained accurate records of patient prescriptions and denture specifications for quality assurance. Skilled in utilizing various materials for denture construction, including acrylics, metals, and advanced polymer-based materials. Collaborated with dentists to ensure accurate fit and function of custom-made dental prosthetics. Developed strong working relationships with both colleagues and clients, fostering open communication and collaboration on complex cases. Enhanced patient satisfaction by designing and fabricating high-quality dentures tailored to individual needs. Conducted thorough quality control checks on all completed dentures, ensuring optimal performance and patient satisfaction. Completed extensive wear tests such as the Health and safety exam and the customer service exam to assess work strenghts for long-term durability.

• Operated solar panel appointments to ensure efficient and Called customers to ensure system performance, identifying and troubleshooting issues proactively.
• Ensured compliance with safety regulations and quality standards throughout operations.
• Collaborated with team members to streamline workflow and enhance productivity.
• Provided on-the-job training to newly hired workers and team members.
• Conducted routine maintenance checks on tools and machinery for optimal performance.
• Increased overall product quality through meticulous attention to detail during operation processes.

• Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
• Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
• Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
• Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
• Reported suspicious activities and persons to law enforcement.
• Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
• Checked and verified photo identification prior to granting facility access.
• Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
• Improved overall security by conducting regular patrols and monitoring surveillance systems.
• Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.

• Monitored premises to ensure safety and security for personnel and property.
• Conducted regular patrols to detect and deter potential security breaches.
• Responded promptly to incidents, providing first aid and coordinating with emergency services.
• Maintained accurate logs of daily activities, incidents, and observations for reporting purposes.
• Assisted in training new officers on safety protocols and operational procedures.
• Implemented access control measures to restrict unauthorized entry into facilities.
• Collaborated with law enforcement during investigations to enhance overall security measures.
• Developed and refined emergency response plans to improve incident handling efficiency.
• Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
• Acted quickly during emergency situations to reduce opportunity for damage and injury.
• Patrolled and monitored premises in company vehicle, on bicycle, and by foot.

• Greeted customers entering store and responded promptly to customer needs.
• Supported training of new staff on operational procedures and customer service standards.
• Welcomed customers and helped determine their needs for their pets and supplies.
• Built relationships with customers to encourage repeat business.
• Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
• Helped customers complete purchases, locate items, and join reward programs.
• Restocked and organized merchandise in front lanes.
• Assisted customers with returns, refunds and resolving transaction issues.
• Counted money in cash drawers at beginning and end of shifts to maintain accuracy.

• Processed customer transactions efficiently using point-of-sale systems.
• Maintained cleanliness and organization of work area to ensure a welcoming environment.
• Assisted customers with menu selections, providing excellent service and product knowledge.
• Handled cash drawer management, ensuring accurate balance at shift end.
• Collaborated with team members to meet daily sales goals and improve service speed.
• Adapted quickly to changing menus and promotional offerings, enhancing customer experience.
• Resolved customer inquiries and complaints promptly, fostering positive relationships.