Chardonnay 'Charli' Bench
Ogden,UTAH
Summary
Dedicated healthcare professional with several years of experience supporting clinical teams and enhancing patient care in office settings. Specializing in patient coordination and procedural assistance, with strong skills in communication, empathy, time management, and organization. Adept at managing appointments, maintaining accurate patient records, and preparing materials to support practitioner workflows. Proven ability to build rapport with diverse patients, ensure comfort during procedures, and contribute to positive outcomes through both administrative precision and compassionate care.
Overview
12
12
years of professional experience
Work History
Chiropractic Assistant
Seaside Spine
Crestview, FL
08.2023 - 03.2025
- Assisted with patient intake, including taking vitals such as height, weight, and blood pressure, and collecting patient history and symptoms.
- Assisted in the development and implementation of treatment plans and therapies for patients by setting up treatment rooms and preparing equipment to perform therapies, such as cold laser therapy, physical therapy, electrical stimulation, graston technique, and intersegmental traction.
- Greet and provide support to patients arriving in pain or discomfort, calming anxious individuals, and assisting with mobility and comfort, with attentive, empathetic care.
- Following HIPAA guidelines and clinical protocols.
- Performed administrative tasks such as scanning and uploading procedures to maintain accurate patient records, filing medical documents, and answering questions about care plans.
- Accurately entered data into medical software related to patient visits for treatments received to alleviate doctors' workloads.
- Educated patients about supplements, procedures, and physicians' instructions, and explained post-treatment instructions to patients.
Receptionist
Mettling Chiropractic
Winfield, KS
08.2013 - 06.2018
- Verified patients' identification and insurance cards.
- Warmly greeted patients and provided them with assistance.
- Scheduled appointments for patients, and performed data entry tasks into various computer systems accurately and promptly.
- Assisted the doctor in accurate note-keeping using medical scribe software.
- Maintained an organized filing system of confidential client information following company policy.
Education
Bachelor of Science - Psychology
University of Maryland Global Campus
Hyattsville, MD06-2025
Associate of Arts - Psychology
Cowley County Community College
Arkansas City, KS05-2018
Skills
- Patient relations and care coordination
- Patient assessment
- Data entry, charting, and documentation
- Professionalism and ethics
- HIPAA compliance
- Critical thinking and organizational skills
Timeline
Chiropractic Assistant
Seaside Spine
08.2023 - 03.2025
Receptionist
Mettling Chiropractic
08.2013 - 06.2018
Bachelor of Science - Psychology
University of Maryland Global Campus
Associate of Arts - Psychology
Cowley County Community College
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