Chardonnay Deary
Summary
Dynamic professional with a proven track record at Randall's, excelling in store operations and employee training. Recognized for enhancing team efficiency and customer service, while effectively managing cash handling and data entry answering phone calls. Strong critical thinking and active listening skills fostered a positive work environment and improved overall performance.
Enhance team member service standards and performance to boost productivity and exceed company goals. Dedicated to enhancing customer loyalty and strengthening sales with good merchandising and inventory management skills. Forward-thinking leader experienced in mediating conflicts, making sound decisions and multitasking in fast-paced environments.
Overview
12
12
years of professional experience
Work History
Assistant Grocery Store Manager
Randall's
08.2020 - Current
- Strengthened profits by reducing waste, controlling shrinkage, and increasing team efficiency with optimized workflows.
- Conducted regular performance evaluations for staff members, providing constructive feedback for professional growth.
- Performed key tasks to promote inviting grocery store appearance.
- Performed key tasked to closing the store nightly.
- Engaged customers and provided very high level of service and support, helping find desired products and items.
- Managed daily cash handling procedures, ensuring accuracy in accounting records and minimizing discrepancies.
- Mentored and trained new employees, fostering a positive work environment that promoted teamwork.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Resolved customer problems and complaints.
Infant Teacher
The Nurturing Nest
04.2019 - 08.2020
- Kept classroom and feeding areas clean, neat, and safe.
- Maintained a safe, nurturing environment for infants by adhering to health and safety regulations.
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Managed personal hygiene requirements with frequent diaper changes, use of bibs, and monitoring of behaviors.
- Used proper sanitizing techniques for toys, surfaces, and equipment.
- Developed strong relationships with parents to foster trust and open communication regarding their child''s wellbeing.
- Promoted development of social, emotional, and communication skills in infants.
Phlebotomist
Provant
01.2014 - 03.2019
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
- Completed proper sanitation and cleaning of equipment and work areas between patients.
- Reduced contamination risks by strictly adhering to infection control protocols and maintaining a clean work environment.
- Tracked collected specimens by initialing, dating, and noting times of collection.
- Stocked phlebotomy cart or carrier with appropriate supplies.
- Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.
Education
Moises E Molina
Dallas, TXCertificate - Phlebotomy
El Centro College
Dallas, TXSkills
- Store operations
- Employee training
- Scheduling coordination
- Customer service
- Active listening
- Critical thinking
- Data entry
- Call center experience
- Computer proficiency
- Time management
- Cash handling
- Filing
- Administrative skills
Timeline
Assistant Grocery Store Manager
Randall's
08.2020 - Current
Infant Teacher
The Nurturing Nest
04.2019 - 08.2020
Phlebotomist
Provant
01.2014 - 03.2019
Moises E Molina
Certificate - Phlebotomy
El Centro College
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