Chardralyn Hardrick
Atlanta,GA
Summary
Dedicated professional with experience at Children's Healthcare of Atlanta, skilled in patient monitoring and teamwork. Proven ability to enhance patient safety through effective communication and crisis intervention. Recognized for implementing observation techniques that significantly reduced incidents of self-harm, demonstrating strong problem-solving and mental health awareness in high-pressure environments.
Overview
21
21
years of professional experience
Work History
Patient Safety Sitter
Children's Healthcare of Atlanta
Atlanta, GA
11.2019 - 12.2020
- Monitored patient safety, ensuring adherence to protocols and immediate reporting of concerns.
- Assisted nursing staff with patient care activities to enhance overall safety and comfort.
- Implemented observation techniques to identify and mitigate potential risks in patient environments.
- Coordinated communication between patients, families, and healthcare teams to foster a supportive atmosphere.
- Documented patient behaviors and incidents accurately for ongoing assessment and care planning.
- Adapted quickly to changing circumstances, demonstrating flexibility in high-pressure situations.
- Participated in training sessions to improve skills related to patient safety and crisis intervention.
- Contributed to team meetings by sharing observations that informed safety strategies and practices.
- Contributed to a positive patient experience through compassionate care and active listening during interactions with patients and their families.
- Recognized signs of medical emergencies or changes in patient condition, immediately notifying appropriate healthcare professionals for intervention as needed.
- Supported nursing staff by assisting with activities of daily living, including bathing, dressing, toileting, and feeding as needed.
- Assisted in preventing falls and injuries by promptly responding to patient needs and requests for assistance.
- Demonstrated a strong commitment to teamwork through effective communication, active listening, and timely response to requests from nursing staff members or other healthcare professionals.
- Established rapport with patients by demonstrating empathy, respect, and genuine concern for their well-being throughout each interaction.
- Participated in interdisciplinary meetings to discuss patient progress, care plan updates, and discharge planning strategies.
- Reduced instances of self-harm by closely observing at-risk patients and intervening when necessary to prevent injury.
- Assisted with non-clinical tasks such as room organization and stocking supplies, ensuring a clean and welcoming environment for patients.
- Participated in ongoing professional development opportunities to stay current on best practices in patient safety and the role of the sitter.
- Enhanced patient safety by providing continuous observation and monitoring of assigned patients.
EVS Supervisor
Children's Healthcare of Atlanta at Egleston Hospital
Atlanta, GA
05.2014 - 11.2019
- Supervised daily operations of environmental services team, ensuring adherence to cleanliness and safety standards.
- Coordinated staff schedules, optimizing coverage to maintain efficient workflow across hospital departments.
- Conducted regular training sessions for new hires on best practices in sanitation and infection control protocols.
- Implemented quality assurance processes, enhancing service delivery and compliance with regulatory requirements.
- Collaborated with healthcare teams to develop cleaning schedules that align with patient care needs and hospital policies.
- Led initiatives to improve operational efficiency, resulting in streamlined processes within the EVS department.
- Mentored junior staff, fostering professional development and promoting a culture of teamwork and accountability.
- Analyzed feedback from stakeholders to identify areas for improvement in environmental services delivery methods.
- Addressed customer concerns promptly, demonstrating commitment to exceptional service delivery in all aspects of environmental services management.
- Conducted regular inspections of facilities to ensure compliance with regulatory standards and maintain cleanliness levels.
- Evaluated employee performance regularly, providing constructive feedback for continuous improvement and professional development opportunities.
- Enhanced patient satisfaction scores with thorough and consistent environmental sanitation practices.
- Collaborated with other department supervisors to ensure seamless integration of services in a healthcare setting.
- Improved EVS department efficiency by implementing new cleaning procedures and scheduling systems.
- Assisted in budget preparation and monitoring to maintain cost-effective operations within the EVS department.
- Contributed to facility-wide sustainability initiatives by incorporating eco-friendly cleaning products and waste reduction strategies into daily operations.
- Reduced staff turnover through effective training, mentoring, and performance feedback for team members.
- Ensured proper maintenance of equipment by coordinating regular inspections, repairs, or replacements as needed for uninterrupted operation schedules.
Paraprofessional
Foundation for Exceptional Achievers
Atlanta, GA
01.2009 - 05.2013
- Supported instructional staff in implementing individualized education plans for diverse learners.
- Facilitated communication between educators, students, and families to enhance student engagement.
- Assisted in classroom management to create a positive learning environment for all students.
- Developed and implemented behavior modification strategies tailored to individual student needs.
- Collaborated with multidisciplinary teams to assess student progress and adjust interventions accordingly.
- Trained new paraprofessionals on effective support techniques and classroom protocols.
- Led small group instruction sessions to reinforce learning objectives and promote skill mastery.
- Evaluated educational resources for accessibility and alignment with curriculum standards.
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Improved classroom management by assisting teachers with behavioral interventions and monitoring student progress.
- Supervised students during non-instructional periods such as lunch, recess, or field trips, ensuring safety at all times.
- Fostered a positive learning environment by establishing strong rapport with students, parents, and faculty members.
- Enhanced student support by delivering one-on-one and small group assistance in various subjects.
- Supported special education teachers in implementing accommodations and modifications for students with diverse learning needs.
- Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.
- Implemented behavior management techniques effectively to maintain a structured learning environment conducive to student success.
- Promoted a respectful classroom culture by modeling appropriate behavior and reinforcing positive interactions among peers.
- Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
- Enhanced classroom efficiency through organizing instructional materials, managing daily schedules, and preparing resources for lessons as needed.
- Prepared instruction materials, constructed bulletin boards, and set up work areas.
- Assisted in the collection and analysis of data on student performance, contributing to ongoing progress monitoring efforts.
- Collaborated with teachers to develop and implement individualized education plans for students with special needs.
- Supported school initiatives by participating in professional development opportunities and collaborating with colleagues on best practices for student growth and achievement.
- Assisted classroom teacher in supervising snack time and indoor and outdoor play.
- Facilitated communication between general education and special education staff, promoting effective collaboration on behalf of students'' best interests.
- Tailored lesson plans for students with emotional and cognitive disabilities.
- Coordinated with multidisciplinary teams to evaluate student progress and adjust instructional strategies as needed.
- Reported on student progress, behavior, and social skills to parents.
- Monitored students on field trips, handling roll call, and group movement to keep youths safe in public settings.
- Assisted in the administration of standardized testing, ensuring accurate assessment of student performance levels.
- Strengthened student literacy skills through targeted reading intervention programs tailored to individual needs.
- Ensured compliance with state regulations by maintaining thorough documentation of services provided to students with disabilities.
- Administered tests and assessments to evaluate student progress and performance.
- Adapted teaching materials for special education students, meeting diverse learning needs.
- Developed and maintained positive relationships with students, parents, and staff, enhancing school community.
- Contributed to development of Individualized Education Programs (IEPs), tailoring education to student needs.
- Monitored student safety during school outings, ensuring secure learning environment.
Receptionist
Foundation for Exceptional Achievers
Atlanta, GA
10.2010 - 07.2011
- Greeted visitors and directed them to appropriate personnel.
- Managed incoming calls and routed inquiries to relevant departments.
- Coordinated scheduling of appointments and meetings for staff members.
- Maintained organized front desk operations and ensured a welcoming environment.
- Assisted with administrative tasks, including filing and data entry support.
- Implemented an efficient system for tracking visitor logs and appointments.
- Trained new reception staff on procedures and office protocols.
- Developed strategies to improve front desk workflow and customer service experience.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
Office Cleaner Supervisor
Joe's All Cleaning Service
Decatur, GA
06.2000 - 04.2009
- Maintained cleanliness of office spaces, ensuring a hygienic environment for employees.
- Performed routine cleaning tasks, including dusting, vacuuming, and sanitizing surfaces.
- Managed waste disposal processes to promote recycling and environmental responsibility.
- Collaborated with management to develop cleaning schedules and procedures.
- Trained new staff on effective cleaning methods and safety protocols.
- Monitored inventory levels of cleaning supplies, placing orders as necessary.
- Implemented improvements in cleaning efficiency through systematic organization of tools.
- Conducted inspections to ensure compliance with health and safety standards.
- Dusted and polished furniture, surfaces and equipment. to remove dust and grime.
- Cleaned desks, office equipment, walls, files, ledges, and countertops by dusting surfaces.
- Sanitized office spaces bathrooms and kitchens to maintain hygienic work environment for employees and visitors.
- Maintained high standards of cleanliness with thorough restroom sanitation, including scrubbing toilets, sinks, and floors.
- Vacuumed and mopped floors to remove dirt and debris and maintain clean and safe work environment.
- Contributed to a healthy work environment by sanitizing frequently touched surfaces like doorknobs, light switches, and countertops.
- Used time management and efficient cleaning methods to meet deadlines.
- Emptied trashcans and transported waste to collection areas.
- Enhanced workplace cleanliness by diligently performing daily cleaning tasks such as vacuuming, mopping, and dusting.
Education
No Degree - Multi Tasking Medical Assistant
American Professional Institute
Decatur, GASkills
Basic life support
Reliability and punctuality
Mental health awareness
Professional boundaries
Self-awareness
Patient monitoring
Medical terminology
First aid proficiency
De-escalation techniques
Assertiveness
Patient privacy
Stress tolerance
Teamwork
Teamwork and collaboration
Problem-solving
Time management
Attention to detail
Problem-solving abilities
Multitasking
Timeline
Patient Safety Sitter
Children's Healthcare of Atlanta
11.2019 - 12.2020
EVS Supervisor
Children's Healthcare of Atlanta at Egleston Hospital
05.2014 - 11.2019
Receptionist
Foundation for Exceptional Achievers
10.2010 - 07.2011
Paraprofessional
Foundation for Exceptional Achievers
01.2009 - 05.2013
Office Cleaner Supervisor
Joe's All Cleaning Service
06.2000 - 04.2009
No Degree - Multi Tasking Medical Assistant
American Professional Institute