Detail-oriented IT support professional with strength in troubleshooting, database management, Excel, and Google Sheets. Known for accurate recordkeeping, clear communication, and dependable problem-solving in fast-paced environments.
Overview
2027
2027
years of professional experience
Work History
Certified Pickleball Coach
Charenz Pickleball
Gastonia, North Carolina
04.2025 - Current
Design comprehensive training regimens tailored to individual player needs and skill levels.
Instructed players on advanced pickleball strategies, improving on-court performance.
Delivered constructive feedback to players, promoting continuous improvement and skill refinement.
Administrative Work
Self-employeed
Gastonia, NC
Coordinated daily schedules, ensuring efficient time management and prioritization of tasks.
Maintained accurate records, ensuring compliance with organizational standards and protocols.
Technical Support
Self-employeed
Gastonia, North Carolina
Provided technical support on various projects as needed.
Provided technical support to end-users and colleagues.
Provided technical support to other technicians when needed.
Confidential recordkeeping
Self-employeed
Gastonia, North Carolina
Achieved cost-savings by developing functional solutions to problems.
Completed day-to-day duties accurately and efficiently.
Education
Associate of Applied Science - Information Technology-Information System Support
Gaston College
Dallas, NC
11-2026
Skills
Clear written and verbal communication
Deadline management
Attention to detail
Problem-solving
Technical support
Microsoft Excel and Google Sheets
Microsoft Word and Google Docs
Data entry
Computer and printer troubleshooting
Website Developer
Sound Technician
Confidential information handling
Timeline
Certified Pickleball Coach
Charenz Pickleball
04.2025 - Current
Administrative Work
Self-employeed
Technical Support
Self-employeed
Confidential recordkeeping
Self-employeed
Associate of Applied Science - Information Technology-Information System Support