Jeania Dyson-Watts
Shelton,WA
Summary
Versatile professional with a robust background in case management at House of Convictions and a proven track record in organization and multitasking. Excelled in documentation proficiency and positive attitude, driving improvements and compliance. Achieved significant outcomes in care coordination and intervention plans, demonstrating a commitment to excellence and client success.
Overview
7
7
years of professional experience
Work History
Case Manager
House of Convictions
02.2022 - 11.2024
- Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
- Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.
- Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.
- Educated clients on available programs, benefits, and services, empowering them to make informed decisions about their care needs.
Laborer
SCRC Residential and Construction Cleaning
05.2023 - 06.2024
- Expanded skill set through continuous learning of new techniques, tools, and equipment related to laborer tasks.
- Improved worksite efficiency by maintaining clean and organized work areas.
- Performed general housekeeping and cleaning tasks.
- Maintained high-quality workmanship through attention to detail and adherence to industry standards.
- Upheld company reputation for quality workmanship through dedication to best practices within the laborer role.
General Manager
Bruichi's
11.2020 - 08.2022
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
- Implemented effective cost-saving measures to reduce overhead expenses without compromising quality or service.
Service Dog Trainer
Pet Partnership Project
04.2018 - 10.2020
- Developed specialized training programs for various types of service dogs, including mobility assistance, seizure response, and diabetic alert dogs.
- Upheld industry standards and best practices in animal welfare by maintaining an up-to-date knowledge base on relevant legislation, ethical considerations, and technological advancements.
- Successfully matched trained service dogs with their appropriate handlers by considering individual needs, preferences, and lifestyle factors.
- Conducted public outreach events to raise awareness about the capabilities of service dogs and how they can benefit people with various disabilities.
Education
Bachelor of Computer Science - Computer Technology
Business Computer Training Institute
Tukwila, WA08-1995
Skills
- Case management
- Organization and multitasking
- Documentation and reporting
- Positive attitude
- Care coordination
- Intervention plans
Timeline
Laborer
SCRC Residential and Construction Cleaning
05.2023 - 06.2024
Case Manager
House of Convictions
02.2022 - 11.2024
General Manager
Bruichi's
11.2020 - 08.2022
Service Dog Trainer
Pet Partnership Project
04.2018 - 10.2020
Bachelor of Computer Science - Computer Technology
Business Computer Training Institute