Chari Montgomery
Mckinney
Summary
Experienced HR and People Operations professional with over 5 years of progressive experience at CBRE, specializing in HR support services, employee lifecycle processes, background investigations, and policy implementation. Proven ability to manage complex cases involving payroll, timekeeping, onboarding, and compliance while delivering high-quality service and fostering cross-functional collaboration. Adept at mentoring peers, identifying process improvements, and upholding organizational values through leadership and service excellence.
Overview
4
4
years of professional experience
Work History
Talent Acquisitions Coordinator | Background Administrator
CBRE
06.2023 - Current
- Serve as second-level support for escalated cases involving background investigations, onboarding, and compliance.
- Partner with hiring managers and candidates to resolve complex background discrepancies and ensure regulatory compliance.
- Provide guidance and clarification on HR processes and company policies.
- Analyze audit findings and identify process improvement opportunities to enhance service quality.
- Support the implementation of HR procedural changes and ensure team adherence to updated practices.
- Mentor new team members and provide training on background and compliance protocols.
Talent Acquisitions Coordinator
CBRE
05.2022 - 06.2023
- Managed the full onboarding and offboarding cycle, collaborating with managers and HR partners.
- Supported case management for timekeeping, I-9 verification, and policy-related inquiries.
- Provided guidance on talent acquisition processes, offer letters, and background screenings.
- Handled confidential employee data within Avature and HireRight, ensuring accuracy and compliance.
- Collaborated cross-functionally to ensure efficient resolution of onboarding-related cases.
Sr. Workplace Experience Receptionist Coordinator
CBRE
11.2021 - 05.2022
- Coordinated training sessions and internal communications to support learning and development initiatives.
- Supported employee engagement through event planning and interdepartmental collaboration.
- Acted as the first point of contact for employee support, escalating complex cases as needed.
Education
Associate in Arts -
Hinds Community College
Skills
- HR & People Operations: Onboarding/Offboarding, Talent Acquisition, Policy Implementation, Leave Management
- Technical: Excel, Avature, HireRight, FM Pilot, CMMS, Case Management Systems
- Analytical: Data analysis, Root cause evaluation, Process improvement
- Professional: Confidentiality, Compliance, Attention to detail, Organizational skills
- Interpersonal: Communication, Mentoring, Conflict resolution, Cross-functional collaboration
- Leadership: Workflow optimization, Consensus-building, RISE values modeling
Timeline
Talent Acquisitions Coordinator | Background Administrator
CBRE
06.2023 - Current
Talent Acquisitions Coordinator
CBRE
05.2022 - 06.2023
Sr. Workplace Experience Receptionist Coordinator
CBRE
11.2021 - 05.2022
Associate in Arts -
Hinds Community College
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