Chariely Acosta
Perth Amboy,NJ
Summary
Graduated nursing staff in the Dominican Republic with the great need to be able to grow every day with all the enthusiasm of learning new things willing to develop in different areas at the service of health with a high degree of empathy and a sense of confidentiality always willing to work as a team to get better results.
Overview
9
9
years of professional experience
Work History
Data Manager Loss Reduction
Edenorte Dominicana
05.2023 - 11.2023
- Reviewed source documents and listings to compile resources for identifying and correcting data allocation issues.
- Collaborated with cross-functional teams to identify data requirements and ensure proper integration within the system.
- Enhanced data accuracy by implementing robust data validation and quality control processes.
- With solid data collected geographical location, field work is carried out on properties suspected of fraud
Customer Service Officer
Dkolor
07.2019 - 01.2021
- Enhanced customer satisfaction by efficiently addressing and resolving their inquiries and concerns.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Addressed customer complaints and mitigated dissatisfaction by employing timely and on-point solutions.
- Maintained a high level of product knowledge to effectively assist customers with accurate information and recommendations,for users who processed their driver's licenses, learning cards and renewals of expired licenses.
Medical Assistant, Secretary
Dr Luis Morillo King Regional University Hospital
06.2014 - 01.2017
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- digitize echocardiogram results working with three different doctors on rotating days.
- file and organize medical records
users ensure the correct sending of these for payment to insurers.
Education
Dental Assisting
Intedo
Santiago06.2019
Pharmaceutical Rep
Infotep
Republica Dominicana03.2017
GED -
Universidad Catolica Del Cibao UCATECI
La Vega 08.2015
Skills
- Data Quality Assurance
- Data Security
- Statistical Analysis
- Customer Service
- Medical Terminology
- Vital Sign Monitoring
- Customer Focus
- Information Protection
- Customer Relations
- Microsoft Excel
- Prioritization
Read or Study
I enjoy reading a book, or taking time to learn something new
Languages
English
Professional Working
Spanish
Native or Bilingual
Timeline
Data Manager Loss Reduction
Edenorte Dominicana
05.2023 - 11.2023
Customer Service Officer
Dkolor
07.2019 - 01.2021
Medical Assistant, Secretary
Dr Luis Morillo King Regional University Hospital
06.2014 - 01.2017
Dental Assisting
Intedo
Pharmaceutical Rep
Infotep
GED -
Universidad Catolica Del Cibao UCATECI
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