Hi, I’m
Charinna Almonte
Winter Springs
Summary
Dedicated and detail-oriented professional with a recent certification in Insurance Billing and Coding, complemented by a robust foundation in healthcare operations. Actively pursuing a remote or in-office administrative position to leverage expertise in coding and bilingual communication skills, aimed at enhancing team success and improving patient care through effective administrative support. Committed to utilizing strategic problem-solving techniques to optimize operational processes while fostering collaboration within teams to ensure project success. Proven adaptability in dynamic environments underscores a strong ability to contribute positively to organizational goals.
Overview
18
years of professional experience
Work History
Advent Health Centra CareMaitland, FL
Posting Specialist
06.2023 - Current
Job overview
- Maintained accurate records by posting incoming accounts receivable payments according to established Adventist Health System and Florida Hospital protocols.
- Managed payment posting and remote deposit handling, ensuring accuracy and adherence to deadlines in batch creation.
- Oversaw credit card payment operations and coordinated necessary adjustments based on managed care and corporate contract stipulations.
- Managed submission of required documentation to accounting to uphold financial integrity and confidentiality.
Allways Health PartnersSomerville, MA
Senior Correspondence Coordinator
09.2019 - 10.2021
Job overview
- Coordinated and processed incoming correspondence across various departments, ensuring timely resolution of claims, grievances, appeals, COB/TPL, and member reimbursement inquiries.
- Upheld PHI confidentiality standards to facilitate secure data handling and interpretation.
- Facilitated effective communication between compliance provider appeals and provider relations to enhance operational efficiency.
NSMC Salem HospitalSalem, MA
Unit Secretary
10.2010 - 08.2019
Job overview
- Coordinated front desk functions, ensuring efficient handling of visitor inquiries and comprehensive administrative assistance within clinical units.
- Facilitated efficient call triage and appointment scheduling to enhance patient care and ensure accurate medical records.
- Coordinated patient admissions and discharges, ensuring accurate documentation and smooth transitions.
- Assisted in training new staff on administrative procedures and hospital protocols, fostering a collaborative work environment.
- Streamlined communication between healthcare providers and patients, enhancing service delivery and patient satisfaction.
- Implemented electronic health record updates, improving data accuracy and accessibility for clinical teams.
- Oversaw daily operations of the unit's front desk, ensuring efficient handling of patient inquiries and requests.
Market BasketSalem, MA
Cashier
02.2008 - 10.2010
Job overview
- Delivered exceptional customer service by addressing inquiries and resolving issues promptly.
- Processed cash refunds and executed sales transactions with precision.
- Conducted thorough checks on drawer accuracy and assisted in weighing items to establish correct pricing.
- Assisted in training new cashiers on operational procedures and customer engagement techniques.
- Stocked, tagged and displayed merchandise as required.
Education
Herzing UniversityWinter Park, FL
Diploma from Insurance Billing and Coding Specialist
04.2025
North Shore Community College
Some college
06.2011
Salem High School
High School Diploma
01.2009
Skills
- Proficient bilingual communication in English and Spanish
- Medical billing, coding, and insurance claims processing
- Proficient in Microsoft Office Suite (Word, Excel, Outlook)
- Accurate data entry & payment posting
- Strong verbal communication
- Strong time management abilities
- Experienced with electronic health records (EHR)
- Knowledge of ICD-10, CPT, and HCPCS coding systems
- Secure handling of HIPAA records
- Expert problem solving
- Analytical thinking
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Posting Specialist
Advent Health Centra Care
06.2023 - Current
Senior Correspondence Coordinator
Allways Health Partners
09.2019 - 10.2021
Unit Secretary
NSMC Salem Hospital
10.2010 - 08.2019
Cashier
Market Basket
02.2008 - 10.2010
North Shore Community College
Some college
Salem High School
High School Diploma
Herzing University
Diploma from Insurance Billing and Coding Specialist