Darius Randolph
Houston,TX
Summary
Results-driven professional with a strong track record of meeting objectives and delivering projects on time. Recognized for exceptional leadership abilities and a commitment to integrity, providing solutions that enhance client satisfaction and team performance. Adept at thriving in fast-paced environments, leveraging outstanding communication and customer service skills to adapt to challenges and support organizational goals.
Overview
8
8
years of professional experience
Work History
Security Officer Supervisor
DSI Security Services
Houston, TX
03.2023 - Current
- Maintaining a safe and secure environment for customers and employees
- Promote safety by being alert, to observe, correct and report any hazards
- Comply with DSI and Client requirements, as well as specific post instructions
- Interacting with clients, visitors, employees, and the public in a professional manner
- Supervised the development of security plans, strategies, and practices for assigned areas.
- Conducted investigations into alleged violations of security regulations or procedures.
- Provided direction and guidance to staff in the performance of their duties.
- Monitored security personnel activities to ensure compliance with established policies and procedures.
- Identified potential threats or risks and developed appropriate solutions to mitigate them.
- Ensured proper implementation of all access control systems including CCTV monitoring equipment.
- Implemented corrective measures when necessary based on investigation results.
- Coordinated with local law enforcement agencies in order to provide mutual support during special events or operations.
- Reviewed incident reports prepared by Security Officers before submitting them for approval.
- Managed the deployment of personnel resources according to operational requirements.
Line Coordinator
Bunge Loders Croklaan
Joliet, IL
07.2021 - 07.2023
- Maintained accurate records of production output, quality assurance, and staff attendance.
- Implemented changes to improve productivity and reduce costs wherever possible.
- Developed new methods for streamlining production processes and increasing efficiency.
- Prepared reports outlining production data such as number of units produced per hour, day, week.
- Monitored employee morale levels and took corrective action when required.
- Scheduled production deadlines in alignment with job specifications and resources.
- Identified areas where cost savings could be achieved without compromising product quality or service delivery standards.
- Oversaw line worker schedules to ensure consistent line operation and minimal downtime.
- Delegated daily tasks to staff members.
- Guided and supervised new employees and junior staff.
- Delegated tasks to multiple employees while maintaining efficient workplace.
- Assigned tasks to employees and monitored productivity, performance and task completion.
- Conducted training in equipment operations and safety procedures, briefing employees of hazards associated with work.
- Identified needs of customers promptly and efficiently.
- Conferred with management and subordinates to resolve problems or complaints.
- Coordinated daily operations of a production line, including scheduling and assigning tasks to employees.
- Monitored the performance of all team members on the line and provided feedback and guidance as necessary.
Co-CEO
Rando Restoration
Joliet, Illinois
07.2019 - 07.2023
- Monitored product, process, and issues to diagnose root cause to prevent future complaints
- Worked with cross-functional teams to implement solutions and recommend actions
- Liaised between the Company and inspectors and vendors
- To ensure smooth product delivery
- Supported client and business system flow-through improvement initiatives by evaluating the health of the system
- Provided employees with guidance in handling difficult or complex problems or in resolving escalated complaints or disputes
- Supervised the work of the office, administrative, or customer service employees to ensure adherence to quality standards, deadlines, and proper procedures
- Implemented corporate or departmental policies, procedures, and service standards in conjunction with management
Silo Operator
Bunge Loders Croklaan
Joliet, IL
07.2020 - 07.2021
- Loaded and unloaded merchandise from trucks using pallet jacks, forklifts, and other warehouse equipment.
- Verified product quantities to ensure accuracy of inventory counts.
- Unloaded incoming products from containers onto pallets or into bins as needed.
- Performed regular cycle counts to maintain inventory accuracy.
- Rotated stock items based on expiration date and shelf life requirements.
- Assisted with loading outgoing orders onto delivery trucks or trailers as needed.
- Reported any unsafe conditions or practices immediately to supervisor or manager.
- Followed all company policies related to safety, security, cleanliness, productivity.
- Maintained current forklift training and certification as required by company policies.
- Communicated with supervisor and other warehouse staff to coordinate work.
- Moved freight, stock and other materials to and from storage and production areas and loading docks.
- Packaged, labeled and tagged goods before transfer.
- Inspected lifts before use to prevent damage to goods.
- Prepared finished stock for shipment by identifying, pulling and packing product.
- Operated power material handling equipment to accurately select and palletize loads.
- Performed daily equipment checks to verify proper operation and minimize downtime.
- Loaded, unloaded, transported and stacked materials through careful operation of various warehouse equipment.
- Communicated with team members to coordinate efficient and accurate movements.
- Positioned lifting devices around loaded pallets, skids and boxes to secure materials for transport to designated areas.
- Drove gasoline- or electric-powered vehicles to transport materials between loading, processing and storage areas.
- Inspected product load for accuracy to foster timely and complete delivery.
- Noted and recorded receipt of materials on drivers' paperwork.
- Performed inspections and made repairs on tractors.
- Checked inbound shipments for quality assurance purposes.
Fork Lift Operator
Bunge Loders Croklaan
Joliet , IL
07.2019 - 07.2020
- Assisted in the loading and unloading of goods from trucks, containers and railcars using forklift.
- Maintained accurate records of all inventory movements including deliveries, receipts and shipments.
- Performed daily maintenance checks on forklifts to ensure optimal performance.
- Ensured safety procedures were followed when operating forklifts.
- Loaded pallets onto trailers for shipment.
- Transported materials between storage areas, loading docks and delivery vehicles as needed.
- Reported any damages or malfunctions of equipment immediately to supervisor and manager.
- Unloaded delivery trucks with product by hand or utilizing lift-gate truck when needed.
- Checked expiration dates on products prior to stocking shelves or shipping out orders.
- Kept record of daily activities such as number of items moved or handled throughout the day.
- Maneuvered forklift over and around loaded pallets, boxes and other materials.
- Moved freight, stock and other materials to and from storage and production areas and loading docks.
- Maintained current forklift training and certification as required by company policies.
Security Manager
Secure One
Joliet, Illinois
02.2017 - 02.2019
- Created or implement security standards, policies and procedures
- Planned, direct or coordinate security activities to employees, guest, or others on company property
- Supervised subordinate security professionals, performing activities such as hiring, training, assigning work, evaluating performance, or disciplining
- Analyzed and evaluate security operations to identify risks or opportunities for improvement
- Collected and analyze security data to determine security needs, security program goals, or program accomplishments
- Conducted physical examinations of property to ensure compliance with security policies and regulations
- Prepared reports or make presentations on internal investigations, losses, or violations of regulations, policies and procedures
Education
Level 2 & 3 Security Officer Certificate of Completion -
Private Security Program
Houston, Texas01.2024
Firearm Proficiency Certificate of Completion -
Private Security Program
Houston, Texas01.2024
Undergraduate Studies -
Robert Morris University
Chicago, Illinois01.2016
Skills
- Microsoft Office
- Google Suite
- Microsoft Windows 10
- Mac OS X
- Communication skills
- Team-building
- Customer relations
- Organizational skills
- Multitasking
- Problem-solving abilities
- Surveillance systems
- Security management
- Firearms expertise
- Reliability
- Punctuality
- Relationship building and management
- Incident reporting
- Radio communication
- Security procedures
- Conflict resolution
- Staff management
- Situational awareness
- Interpreting procedures and instructions
- Complex Problem-solving
- Sensitive information handling
Volunteer Experience
Big Brothers Big Sisters, Chicago, Illinois, Youth Mentor, 09/2015, 06/2016, Worked as a volunteer youth mentor to empower and support children., Developed productive after school activities for young adults to reinforce positive learning.
Awards
Dean’s List, Robert Morris University, 12/2015, Completed 12 or more letter-graded units during the quarter with a 3.2 GPA. Worked closely with professors and advisors to complete assigned tasks and activities.
References
References available upon request.
Timeline
Security Officer Supervisor
DSI Security Services
03.2023 - Current
Line Coordinator
Bunge Loders Croklaan
07.2021 - 07.2023
Silo Operator
Bunge Loders Croklaan
07.2020 - 07.2021
Fork Lift Operator
Bunge Loders Croklaan
07.2019 - 07.2020
Co-CEO
Rando Restoration
07.2019 - 07.2023
Security Manager
Secure One
02.2017 - 02.2019
Level 2 & 3 Security Officer Certificate of Completion -
Private Security Program
Firearm Proficiency Certificate of Completion -
Private Security Program
Undergraduate Studies -
Robert Morris University
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