Charis Knorr

Social Media Department:

• Develops marketing strategies and resolved problems to drive sales.
• Assists in budget management, maximizing ROI on marketing initiatives.
• Implements effective SEO strategies that increased website traffic significantly over time.
• Strategizes social media campaigns for all accounts, monthly.
• Manages Writerccess contractors by creating campaign strategy and copywriting templates.
• Communicates with contractors for revisions based on client feedback.
• Designs social content through templates in Figma.
• Schedules and coordinates on-site video shoots for clients.

Admin/Project Management/SEO:

• Account Manages specific clients by coordinating deadlines and deliverables.
• Project Manages with clients to ensure proper execution of social strategy.
• Project Manages with designers/contractors to ensure proper execution of social strategy.
• Delegates design work to contractors, answers questions, and ensures deadlines are communicated and met.
• Writes SEO-enhanced blogs through SEMrush for all clients.
• Collaborates with Principal about company strategy, budgets, and culture

• Actively created a warm, welcoming environment through personable and meaningful interactions with members, guests, and partners.
• Took pride in organizing and maintaining easy-to-understand, user-friendly office operations, curated to member satisfaction.
• Took ownership of proper training of part-time staff with an emphasis on open communication and positive feedback.
• Assists the Director of Operations in shift scheduling for part-time staff and manages necessary shift coverages

• Provided excellent customer service to an average 200 customers per 5-hour shift
• Maintained professionalism and effective communication to all supervisors, peers, and patrons in a fast-paced, high-stress environment
• Managed all social media posts, focusing on increasing sales and exposure