Charis McIntyre
Virginia Beach,VA
Summary
Summary Profile: Lifeguard for 2 years, Kennel Attendant for 9 months, Veterinary assistant for 6 months, and Patient Care Representative for 10 months. Graduated with honors from James Madison University and received a Bachelor of Science in Biology, with interest in working in a scientific field. Excellent leadership, problem solving, and communication skills with a strong work ethic. Works very efficiently in a team setting.
Overview
10
10
years of professional experience
Work History
Patient Care Representative
Sentara Family Medicine Physicians
03.2023 - 12.2023
- Maintained confidentiality of patient data and condition to safeguard health information.
- Greeted and assisted patients with check-in procedures, as well as providing excellent customer service to patients and medical staff.
- Responded to patient queries and concerns concerning insurance coverages and deductibles.
- Handled prescription refill requests.
- Acted as main point of contact for patients, doctors, and hospital staff by closely reviewing medical charts and maintaining high levels of communication.
Veterinary Assistant
Old Bridge Veterinary Hospital
01.2020 - 06.2020
- Administered medications and various immunizations to animals in treatment and documented changes in condition.
- Properly restrained animals during exams and any medical procedures for veterinarian.
- Medicated and cleansed dog ears and trimmed nails.
- Monitored vitals and recorded temperatures of animals during surgical procedures, along with post-surgical care.
- Surgical suite and exam room preparation.
- Answered phones, communicated with,and gathered initial exam information from patient owners.
- Prepared laboratory samples for veterinarian.
- Created invoices for patient owners.
Kennel Attendant
Old Bridge Veterinary Hospital
08.2018 - 04.2019
- Monitored and maintained food and water of boarded animals according to animal dietary health guidelines.
- Mixed and administered special food formulas to individual animals based on unique dietary needs.
- Maintained animal health and wellbeing by brushing coat, trimming nails, cleaning ears and providing other types of basic care.
- Administered any necessary medications.
- Completed routine cleansing of kennel area which included: cleansing and drying dishes and floors, laundry, and taking out any garbage.
Lifeguard
NV Pools Inc
05.2014 - 08.2015
- Risk Management
- Looked for and prevented accidents and ensured safety and control of all patrons.
- Provided lifesaving assistance to patrons when needed including First Aid, CPR/AED, and emergency situation response.
- Ensure pool water was safe and met chemical standards set by the Department of Health.
- Front Desk customer assistance
- Ensure all patrons were logged in and that their membership has been validated.
- Answer any questions from patrons and gave proper guidance and helpful information.
Education
Bachelor of Science - Biology
James Madison University
Harrisonburg, VirginiaSkills
- Animal Immunization Administration
- Veterinarian Assistance
- Clinical Symptom Monitoring
- Patient Recordkeeping
- Post-Surgical Monitoring
- Scientific Analysis
- Effective Communication
- Microsoft Office Access
- Time Management
- Laboratory Procedures
- Veterinary Client Education
- Organizational Skills
References
Available upon request.
Timeline
Patient Care Representative
Sentara Family Medicine Physicians
03.2023 - 12.2023
Veterinary Assistant
Old Bridge Veterinary Hospital
01.2020 - 06.2020
Kennel Attendant
Old Bridge Veterinary Hospital
08.2018 - 04.2019
Lifeguard
NV Pools Inc
05.2014 - 08.2015
Bachelor of Science - Biology
James Madison University
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