Charis-Merrie Taylor
Kyle
Summary
Entry-level student seeking a full-time position in an office setting or customer service environment. I have over 5 years of diverse experience in multiple industries including food service, call center, beauty industry, and the US Navy.
Overview
10
10
years of professional experience
Work History
Assistant Office Manager
FirstLight HomeCare
04.2024 - Current
- Coordinated office operations to enhance workflow efficiency and support management objectives.
- Managed scheduling and travel arrangements for team members, ensuring optimal time utilization.
- Assisted in recruitment efforts, interviewing candidates and onboarding new hires for a seamless transition into the company.
- Developed and maintained filing systems, improving document retrieval and organizational effectiveness.
- Hired, managed, developed and trained staff, established and monitored goals, and conducted performance reviews.
- Managed daily operations, ensuring timely completion of tasks and maintaining a well-organized work environment.
PT Beauty Consultant
Sephora, Killeen TX
08.2023 - 12.2024
- Inventory assets.
- Check our customers via the POS system.
- Arrange shelves neatly and organize the store.
- Make beauty suggestions and upsold items to increase sales.
- Meet sales goals consistently.
PT Catering Server
El Chile Catering, Austin TX
01.2024 - 04.2024
- Set up and break down of equipment.
- Welcome patrons and respond to questions or concerns regarding the menu or event.
- Serve patrons in fine dining venues. Bus tables. Clean kitchen.
- Adhere to safety and quality standards by providing excellent service.
Home Health Care Provider
Visiting Angels, Austin, TX
03.2023 - 03.2024
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness.
- Transport patients to doctor’s appointments or errands.
- Grocery shop, assist with paying bills, home maintenance, and cleaning.
- Provided compassionate personal care to enhance client comfort and well-being.
- Assisted clients with daily living activities, fostering independence and dignity.
- Completed household management tasks for clients within private home settings.
- Maintained a clean and safe environment for patients by adhering to infection control policies and performing routine housekeeping tasks as needed.
- Coordinated meal planning efforts based on dietary restrictions or preferences, ensuring proper nutrition intake for all assigned clients.
Quartermaster
US Navy, Chicago IL
03.2022 - 10.2022
- Assist the officers on the deck to safely navigate the ship.
- Perform ship control, and bridge watch duties as appropriate.
- Oversee and store oceanographic material and reports.
- Maintain navigational instruments.
Call Center Representative
Dial America, EL Paso TX
11.2021 - 03.2022
- Respond to Inbound and Outbound call center inquiries.
- Responsible for a high volume of calls daily.
- Resolve customer complaints and issues promptly and courteously.
- Correctly enter and update customer records.
Administrative Assistant
Eastern Gateway Community College
08.2015 - 08.2016
- Coordinated scheduling and managed calendars for multiple executives, ensuring efficient time management.
- Facilitated communication between departments to streamline project workflows and enhance collaboration.
- Developed and maintained filing systems, improving document retrieval efficiency by 30%.
- Assisted with preparation of reports and presentations, contributing to informed decision-making processes.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
Education
BS - Nursing
Austin Community College
Kyle, TX06-2028
Cosmetology - Cosmetology
Aveda Institute Orlando
Orlando, FL01-2020
Steubenville High School
Steubenville, OH05-2015
Skills
- Customer service
- Office administration
- Staff training
- Scheduling and calendar management
- Finalize Billing and Payroll
- Clear oral/written communication
- Organizational skills
- Multitasking and organization
Timeline
Assistant Office Manager
FirstLight HomeCare
04.2024 - Current
PT Catering Server
El Chile Catering, Austin TX
01.2024 - 04.2024
PT Beauty Consultant
Sephora, Killeen TX
08.2023 - 12.2024
Home Health Care Provider
Visiting Angels, Austin, TX
03.2023 - 03.2024
Quartermaster
US Navy, Chicago IL
03.2022 - 10.2022
Call Center Representative
Dial America, EL Paso TX
11.2021 - 03.2022
Administrative Assistant
Eastern Gateway Community College
08.2015 - 08.2016
BS - Nursing
Austin Community College
Cosmetology - Cosmetology
Aveda Institute Orlando
Steubenville High School
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