Charis Timm

Migros Supermarkt

Baden

08.2017 - Current

Analyzed business performance data and forecasted business results for upper management.
Delegated work to staff, setting priorities and goals.
Resolved customer inquiries and complaints requiring management-level escalation.
Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
Kept department on-target to meet sales and profit objectives by minimizing waste and pursuing revenue generation opportunities.
Executed targeted merchandising and promotional plans to meet department sales goals.
Worked closely with sales associates to complete tasks.
Performed opening and closing duties as part of management team and handled cash management.
Handled shift overstock, restocking and inventory control.
Modeled supportive leadership qualities, motivating staff to achieve department goals and promote staff participation and team building.
Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
Followed safety protocols and company processes and procedures.
Oversaw storewide merchandising benchmarks to maintain operational excellence.
Utilized excellent math skills to maintain accurate inventory levels.
Completed thorough opening, closing and shift change functions to maintain operational standards each day.
Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Created and managed budgets for travel, training and teambuilding activities.