Detail-oriented, organized and meticulous employee. Works at fast pace to meet tight deadlines. Enthusiastic team player ready to contribute to company success. Proven ability to provide exceptional customer service in a fast-paced environment.
Overview
4
4
years of professional experience
Work History
Graphic Design Specialist
IMS Direct
12.2022 - Current
Collaborated with multiple teams to complete projects and daily jobs.
Ensure new documentation and update any new screenshots for our applications we use on the companies SharePoint and confluence page.
Developed creative design for print materials, brochures, banners, and signs for over 50 clients using JIRA for tickets.
Created digital image files for use in digital and traditional printing methods for both Liverpool and Rochester teams.
Implemented new ways to get the department to run more seamlessly and provide my manager with tools to making new requirements and policies come into action.
Completed in-depth product design tests using updated software tools.
SENIOR ANALYST BUSINESS TECH LIASION
Bank Of New York Mellon Corp
02.2022 - 12.2022
Queried databases for information needed for report processing.
Assessed data modeling and statistics to integrate high-level business processes with data rules.
Maintain client accounts direct deposit/ vending accounts for multiple billion-dollar clients.
Review of the team and personal mailboxes are essential to the upkeep of accounts and requests to modify client information in our database.
SYSTEMS ACCESS MANAGER
Bank Of New York Mellon Corp
07.2019 - 02.2022
Providng support to over 70 employees and facilitating their access with troubleshooting and granting systems success.
Educated all registration staff personnel regarding updates and changes to job positions.
Submit access requests for my team and ensure they have systems access required for their jobs within their departments.
Developed highly effective communication, interpersonal and active listening skills, which were used for interacting with people of all different backgrounds and cultures.
Updated policies and procedures, maintaining compliance with guidelines relating to any applications utilized by our group.
Independent Field Adjuster at All state, Ryze Claims solutions, Ims Claims, Copper claimsIndependent Field Adjuster at All state, Ryze Claims solutions, Ims Claims, Copper claims