Summary
Overview
Work History
Education
Skills
Timeline
Generic

Charise Dowell

North Lauderdale,Florida

Summary

Dedicated professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

8
8
years of professional experience

Work History

Chanel

TTEC
01.2023 - Current
  • Created content strategies for digital media.
  • Optimized website content and images to improve search engine rankings.
  • Assisted clientele with personal fashion inquiries as needed, and purchasing brand items remotely.


Front Desk Receptionist

Bar Rita
02.2019 - 12.2022
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Scheduled, coordinated and confirmed appointments and meetings.
  • Resolved customer issues quickly and notified supervisor immediately when problems escalated.

Well Care Agent

Teleperformance USA
09.2018 - 02.2020
  • Followed up on customers' inquiries on processing payments and follow-up with insurance policies.
  • Performing data entry faxing, sending emails and conduct follow up phone calls and appointment setting.
  • Handled and promptly resolved customer complaints to maintain professional relationships.
  • Resolved caller issues quickly and thoroughly.

Administrative Assistant

Thomasville Corp.
12.2015 - 09.2017
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Restocked supplies and placed purchase orders to maintain adequate stock levels.
  • Executed record filing system to improve document organization and management.
  • Scheduled office meetings and client appointments for staff teams, scheduled staff meetings and memos.
  • Handled administrative duties for management staff including, calendaring, PowerPoint Creation and billing.

Education

Bachelor of Science - Criminal Justice

Florida Memorial University
Opa-locka, FL
05.2015

Skills

  • Data Entry Analysis
  • Customer Service
  • Billing
  • Assistant Management
  • Performance Improvement
  • Competitive Research and Analysis
  • Teambuilding

Timeline

Chanel

TTEC
01.2023 - Current

Front Desk Receptionist

Bar Rita
02.2019 - 12.2022

Well Care Agent

Teleperformance USA
09.2018 - 02.2020

Administrative Assistant

Thomasville Corp.
12.2015 - 09.2017

Bachelor of Science - Criminal Justice

Florida Memorial University

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Charise Dowell