Charise Shaw
Ashbury Church
Rochester,NY
7
years of professional experience
Detail-oriented Inventory Analyst with SAP experience in inventory variance review, cycle counts, and record accuracy. Strong in analytical thinking, issue resolution, and stock control to support efficient supply operations.
Adaptable and organized professional with a background in inventory analysis and customer service support. Known for teamwork, clear communication, and accuracy under pressure. Ready to contribute to efficient processes and reliable service.
Early-career inventory professional with experience in demand planning, cycle counts, and item master maintenance. Skilled in analytical thinking, issue resolution, and attention to detail. Focused on improving inventory accuracy and supporting smooth operations.
Work History
Volunteer
5 Months- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Responded to customer inquiries via phone, email, and chat using service protocols. 2. Resolved account issues and processed requests with accuracy and professionalism. 3. Documented interactions in CRM systems to maintain clear service records. 4. Escalated complex concerns to appropriate teams while preserving customer satisfaction. 5. Guided customers through billing, order, and product questions with clear communication. 6. Maintained service quality by following policies and adapting to changing priorities. 7. Supported team workflow by sharing updates and coordinating timely follow-up actions. 8. Handled multiple cases simultaneously while meeting service standards and response expectations.
- Supported worship service setup, preparing seating, supplies, and ministry spaces for weekly gatherings.
- Greeted attendees and assisted guests with directions, creating welcoming first-impression experience.
- Coordinated event preparation, organizing materials and confirming readiness for church programs.
Inventory Analyst
1 Year 3 Months- Monitored stock levels to support replenishment planning and prevent material shortages
- Coordinated cycle counts and updated inventory data for accurate reporting
- Reviewed purchase and usage trends to improve inventory visibility and demand alignment
- Analyzed inventory variances and resolved discrepancies between system records and physical counts
- Maintained item master records and corrected product information within inventory systems
Education
Associate of Science - Human Services
Skills
Inventory analysis
Demand planning
Supply chain optimization
Inventory management
SAP experience
Microsoft Excel
Supply requirements
Issue resolution
Analytical thinking
Critical thinking
Attention to detail
Time management
Teamwork
Positive attitude
Organized and efficient
Leadership qualities
Adaptability and dependability
Timeline
Volunteer
Ashbury Church
03.2026 - 08.2026Read More
Inventory Analyst
Monroe Incorporated
01.2020 - 04.2021Read More
Bryant & Stratton College
Associate of Science from Human Services
Read More