Summary
Overview
Work History
Education
Skills
Timeline
Generic

Charise Sipple

Sugar Land,TX

Summary

Dedicated professional recognized for exceptional client communication and administrative expertise. Successfully managed inventory and organized work processes to enhance service delivery in fast-paced environments. Detail-oriented professional skilled in appointment scheduling, client communication, and inventory management. Committed to enhancing customer satisfaction and streamlining operations. Proficient scheduling coordinator with a proven track record in managing client appointments and maintaining accurate records. Known for strong attention to detail and effective time management, contributing to seamless operational workflows.

Overview

10
10
years of professional experience

Work History

Assistant

Posh Paws Mobile Spa
Houston, Texas
10.2023 - Current
  • Assisted in grooming appointments and ensured client satisfaction.
  • Maintained cleanliness of mobile spa facilities and equipment.
  • Scheduled appointments and coordinated with pet owners effectively.
  • Managed inventory of grooming supplies and ordered as needed.
  • Organized materials and maintained a safe working environment for staff.
  • Entered data into databases accurately and efficiently.
  • Answered incoming calls, responded to emails, faxes and other inquiries from customers and vendors.
  • Assisted in the preparation of reports, presentations and correspondence.
  • Scheduled meetings, appointments and travel arrangements for staff members.
  • Handled confidential information with discretion and integrity.
  • Received and distributed mail, letters and packages.
  • Stocked inventory and ordered office and kitchen supplies.
  • Broke down boxes for garbage and recycling.

Scheduling Coordinator

Datasmartllc
Houston, Texas
10.2020 - 08.2023
  • Coordinated scheduling operations for client meetings and project timelines.
  • Developed efficient systems for tracking appointment changes and cancellations.
  • Managed communication between clients and internal teams regarding availability.
  • Facilitated conflict resolution by adjusting schedules to meet client needs.
  • Maintained accurate records of appointments using scheduling software tools.
  • Utilized MS Office and Excel to analyze data and create spreadsheets.
  • Maintained up-to-date records of staff availability, absences, holidays, vacations.
  • Sent out frequent telephone or email reminders of scheduled meetings to participants.
  • Provided reminder calls to clients prior to scheduled visits.
  • Coordinated with department managers to adjust employee schedules as needed.
  • Managed personnel schedules to keep shifts properly staffed.
  • Gathered employee and staff data to develop monthly work schedules.
  • Developed effective scheduling processes to achieve production objectives.
  • Copied and faxed important information for patient and client records.

Hostess Manager

Floyds Cajun Seafood
Sugar Land, Texas
05.2016 - 04.2020
  • Managed seating arrangements to optimize flow during peak dining hours.
  • Trained new staff on customer service standards and restaurant policies.
  • Coordinated with kitchen and waitstaff to ensure timely guest service.
  • Oversaw reservation system to manage guest bookings efficiently.
  • Developed training materials for onboarding new host staff members.
  • Trained new hostesses in customer service and job duties.
  • Verified completion of cleaning, maintenance, housekeeping and side-work duties.
  • Maintained a clean and organized work environment for the hostesses at all times.
  • Created daily schedules for the hostess staff to ensure appropriate staffing levels during peak times.
  • Coordinated hostess schedules, workflows and daily assignments to leverage team strengths and support business objectives.

Dog Bather

Posh Paws Mobile Spa
Houston, Texas
05.2015 - 01.2020
  • Bathed and groomed dogs using professional-grade shampoos and conditioners.
  • Maintained cleanliness and organization of grooming tools and equipment.
  • Assisted pet owners with breed-specific care recommendations during appointments.
  • Monitored dogs for signs of skin issues or discomfort during grooming sessions.
  • Provided calming support to pets during bathing procedures to reduce anxiety.
  • Adhered to safety protocols while handling animals in a mobile spa environment.
  • Scrubbed, shampooed, and conditioned dogs of all sizes and breeds.
  • Maintained cleanliness of the facility at all times.
  • Provided nail trims and ear cleaning as requested by the customer.
  • Brushed out mats from fur coats using proper techniques.
  • Greeted customers warmly upon arrival.
  • Kept dogs safe by remaining alert to environmental conditions and nearby animals.

Lifeguard Manager

Aquatico-Pools
Katy, Texas
05.2015 - 09.2018
  • Supervised lifeguard staff to ensure adherence to safety protocols.
  • Conducted regular training sessions on emergency response and rescue techniques.
  • Managed daily pool operations, including maintenance and cleanliness checks.
  • Developed schedules for lifeguards to optimize coverage during peak hours.
  • Enforced pool rules and regulations to maintain a safe environment for patrons.
  • Responded promptly to emergencies, performing first aid and CPR as needed.
  • Collaborated with management on budgeting for supplies and staff needs.
  • Coordinated events and programs to enhance community engagement at the facility.
  • Ensured that all safety protocols were followed, maintained up-to-date records and responded to emergency situations promptly.
  • Monitored pool area activities on a daily basis to ensure proper use of equipment and adherence to rules and regulations.

Education

High School Diploma -

Kempner High School
Sugar Land, TX
06-2018

Skills

  • Appointment scheduling
  • Client communication
  • Inventory management
  • Data entry
  • Report preparation
  • Customer service
  • Time management
  • Attention to detail
  • Administrative tasks
  • Workflow organization
  • Documentation and filing
  • Office administration
  • Schedule coordination
  • Basic mathematics
  • Email correspondence
  • Record keeping
  • Fast learner
  • Computer skills
  • Spreadsheet software

Timeline

Assistant

Posh Paws Mobile Spa
10.2023 - Current

Scheduling Coordinator

Datasmartllc
10.2020 - 08.2023

Hostess Manager

Floyds Cajun Seafood
05.2016 - 04.2020

Dog Bather

Posh Paws Mobile Spa
05.2015 - 01.2020

Lifeguard Manager

Aquatico-Pools
05.2015 - 09.2018

High School Diploma -

Kempner High School