Charise Thomas-Dunkley
Kissimmee,FL
Summary
Motivated professional with proven experience in customer service and machine operation. Strong work ethic and adaptability enhance ability to master new skills independently. Skilled in critical thinking and safety compliance, consistently delivering quality results while promoting positive team dynamics.
Overview
9
9
years of professional experience
Work History
Polywood Inc.
Assembly Builder
Roxboro, North Carolina
2023.08 - 2024.06
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Addressed customer requests and inquiries to enhance overall satisfaction.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Collaborated with cross-functional teams to achieve project objectives and drive successful outcomes.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Coordinated with diverse coworkers to achieve goals and resolve product and service issues.
- Completed day-to-day duties accurately and efficiently.
- Maintained updated knowledge through continuing education and advanced training.
- Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
Machine Operator
Mercury Marine Corporation
St. Cloud, Florida
2020.10 - 2022.05
- Operated CNC machines
- Monitored equipment functionality and compliance with safety standards.
- Read and comprehended instructions and followed established procedures
- Operated machinery to assemble marine products efficiently.
- Assisted in training new operators on equipment usage and safety standards.
- Observed machine operations to detect any problems or defects in the finished product.
- Complied with company policies regarding quality control procedures.
- Reported equipment malfunctions promptly to facilitate timely repairs.
Entry-Level Warehouse Associate
CTDI - Communications Test Design
Davenport, Florida
2015.03 - 2017.09
- Received deliveries, scanned packages, and updated orders in internal database.
- Executed loading and unloading of shipments to support timely inventory turnover.
- Prepared merchandise for shipment by packing and labeling, ensuring accuracy and readiness for delivery.
- Operated a variety of material handling equipment including electric pallet jacks, hand-held scanners, shrink wrap machines and conveyor systems.
- Used pallet jacks to move items to and from warehouse locations.
- Moved large and bulky items manually or with pallet jacks or forklifts.
- Inspected incoming materials for quality and accuracy before storage.
- Counted number of boxes or units in loading docks to confirm proper completion of work orders.
- Reviewed work orders before starting work to determine necessary materials and meet deadlines.
- Maintained cleanliness of shelves, workstations and pallet areas to promote safety and efficiency.
- Preserved a safe work environment by maintaining clean workstations and pallet area.
- Followed safety protocols to minimize accidents and hazards in the workplace.
- Communicated effectively with team members on matters related to work assignments.
- Protected items by wrapping in cling film, padded moving blankets and tape.
Education
Osceola High
Kissimmee, FLSkills
- Threat detection and risk assessment
- Incident reporting and emergency response
- Emergency preparedness and safety compliance
- Security audits and stakeholder engagement
- Team collaboration and problem resolution
- Attention to detail and effective communication
- Critical thinking and time management
- Active listening
Timeline
Polywood Inc.
Assembly Builder
2023.08 - 2024.06
Machine Operator
Mercury Marine Corporation
2020.10 - 2022.05
Entry-Level Warehouse Associate
CTDI - Communications Test Design
2015.03 - 2017.09
Osceola High