Hi, I’m
Charish Lee
Sr. Manager, Human Resources
Norfolk,VA
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Summary
Skilled Senior management professional versed in leading teams, increasing efficiency, and driving organizational excellence. Skilled in HR operational excellence, employee relations, employee benefits, and payroll administration. Dedicated to a leading diverse team with a people first mentality while continuously improving professional knowledge and business operations by applying top-notch leadership and organizational skills.
Overview
9
years of professional experience
Work History
DroneUp, LLCVirginia Beach, VA
Sr. Manager, Human Resources
06.2023 - Current
Job overview
- Provide HR guidance to managers on workforce planning, talent management, and organizational development.
- Provide performance management at all levels of the leadership team through coaching, counseling and career development.
- Ensure compliance with applicable laws, regulations, policies, and procedures across all business units.
- Oversee all HR operational functions to include benefits administration, compensation analysis, payroll management and employee life cycle.
- Cultivate relationships with external vendors such as benefits providers to negotiate contracts or services agreements.
DroneUp, LLCVirginia Beach, VA
Manager, HR Operations
11.2021 - 06.2023
Job overview
- Managed all day-to-day people operations through strategically enhancing processes and procedures.
- Implemented new technologies to streamline operations, reduce costs, and improve customer service.
- Leveraged leadership skills to identify deficiencies and opportunities to improve policies, procedures and controls.
- Oversaw the team's commitment to an employee's life cycle, to include the administration of employee on-boarding, benefits, compensation analysis, total rewards, payroll, performance management, HRIS management, employee off-boarding.
The Dirty BuffaloNorfolk, VA
HR Administration Manager
05.2019 - 11.2021
Job overview
- Maintained company compliance with local, state, and federal laws, while establishing organizational standards, and implementing an updated HRIS and ATS system.
- Assisted in directing each phase of the hiring process, to encompass employment verification, employee relations investigations, criminal background checks, onboarding, and orientation
- Collaboration on hiring and training of new employees through the creation of an employee training manual and program, promoting the professional growth of staff and team building with continuous motivational incentives
- Maintained optimal staffing levels by initiating recruiting and interviewing through the ATS, while encouraging promotion of qualified candidates from within the organization
- Implemented innovative strategies for streamlining office operations and increasing productivity.
Norfolk State UniversityNorfolk, VA
Administrative Specialist II-Technology
08.2018 - 05.2019
Job overview
- Promoted efficiency in administrative tasks within the University's Technology Department
- Handled document transmissions and submission of data with both manual and automated tracking strategies to ensure the department remained in compliance with University standards
- Created and updated physical records and digital files to maintain current, accurate, and compliant documentation with the Technology Department
- Assisted with budget preparation activities by monitoring expenses and tracking costs.
Impact Mental Health ServicesPortsmouth, VA
Executive Assistant, Human Resources
01.2016 - 07.2018
Job overview
- Developed and implemented full life cycle administration for all employees.
- Created training materials for new hires and provided orientation sessions.
- Conducted exit interviews with departing employees to identify areas of improvement in the organization.
- Maintained confidential personnel files in accordance with applicable laws and regulations.
- Provided guidance to managers on disciplinary action and performance management.
Target CorporationHampton, VA
Executive Team Leader - Guest Experience
06.2014 - 08.2016
Job overview
- Organized and directed the daily operations of a large customer service team.
- Monitored staff performance to ensure quality standards were met in all areas of guest experience.
- Conducted regular meetings with executive team to address any issues or concerns regarding guest experience.
- Organized promotional activities such as contests and giveaways to attract more employee engagement and enhance productivity.
Education
South UniversityVirginia Beach, VA
MBA from Business Administration
01.2018
Skills
- Employee Engagement
- Leadership Development
- Cross-Functional Collaboration
- Cross-Functional Communication
- Budget Analysis & Administration
- Benefits Administration
- Business Performance Management
- HR Operational Excellence
- Payroll Administration
- Corrective Action Planning
- New Employee Orientation
- Employee Relations
- Employee Onboarding
- Human resources
Timeline
Sr. Manager, Human Resources
DroneUp, LLC
06.2023 - Current
Manager, HR Operations
DroneUp, LLC
11.2021 - 06.2023
HR Administration Manager
The Dirty Buffalo
05.2019 - 11.2021
Administrative Specialist II-Technology
Norfolk State University
08.2018 - 05.2019
Executive Assistant, Human Resources
Impact Mental Health Services
01.2016 - 07.2018
Executive Team Leader - Guest Experience
Target Corporation
06.2014 - 08.2016
South University
MBA from Business Administration