CHARISMA AYBAR
Poughquag
Summary
A dedicated and adaptable leader with a positive and hardworking demeanor, skilled at thriving in various work environments. I am driven by a deep passion for achieving success in every opportunity, fostering teamwork, and cultivating personal and professional growth. Committed to delivering the highest level of professionalism while maximizing practice efficiency. A strong believer in creating a positive and collaborative environment for colleagues.
Overview
10
10
years of professional experience
Work History
Medical Assistant
Northern Medical Group
02.2025 - Current
- Administered patient care and efficiently managed medical records in compliance with healthcare regulations.
- Assisted physicians during examinations, ensuring patient comfort and facilitating accurate data collection.
- Coordinated patient scheduling and follow-up appointments, enhancing clinic workflow efficiency.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic's commitment to quality care.
- Conducted patient follow-up calls to monitor treatment progress and answer any questions.
- Improved patient satisfaction, efficiently managing appointment schedules and reducing wait times.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Completed thorough chart reviews to ensure proper documentation of all pertinent medical information.
- Called and faxed pharmacies to submit prescriptions and refills.
- Increased efficiency in the workplace by organizing and maintaining a clean and functional work environment.
FRONT DESK
Southern Dutchess Eyecare
09.2023 - 02.2025
- Followed a strict service script and protocol to ensure consistent, effective assistance.
- Greet all patients and capture their personal, medical, and insurance information.
- Use EPM and EHR software to manage patient records and files. Schedule appointments with secondary providers on behalf of patients.
- Assist patients in scheduling non-emergency appointments.
- Scheduled, rescheduled, and verified patient appointments.
- Greeted and checked in all patients.
- Maintained daily appointment schedule for 4 physicians.
- Answered various phone calls and emails.
- Register new patients and capture all the required personal information.
- Collect co-pays and contact insurance companies on behalf of patients.
- Schedule and register patients to ensure minimum waiting time and increased patient satisfaction.
MEDICAL ASSISTANT
PHCA Medical Group
09.2016 - 12.2018
- Managed incoming and outgoing phone calls, authorizations and patient appointments.
- Prepared patient charts, scanned medical records and organized test results.
- Assisted doctors with in-house procedures and provided injections and treatments.
- Maintained cleanliness of patient rooms and took vital signs.
- Worked with electronic medical records system and served as a scribe during patient visits.
- Triage patients via telephone and restocked medical supplies.
- Called patients to relay results and schedule follow-up appointments.
- Trained new staff on office protocols and best practices for patient interaction.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
Medical Assistant
Saxon Medical Group
06.2015 - 09.2016
- Route incoming and outgoing phone calls.
- Send pre authorizations to pharmacies.
- Prep patient charts.
- Give lab/diagnostic imaging orders.
- Scan in results/medical records.
- Clean patient rooms and take patient vitals.
- Assist/prep doctors for any in house procedures.
- Give injections or in house treatments to patients.
- Work with E-clinicals.
- Schedule patient appointments.
- Scribe for doctor during patient visits and after.
Education
MEDICAL ASSISTANT -
TECO
Kissimmee, FL07.2015
HIGH SCHOOL DIPLOMA - undefined
Osceola County School for The Arts
Kissimmee, FL06.2010
Skills
- Customer service
- HIPAA compliance
- Fluent in Spanish
- Complex Problem-solving
- Adaptable
Timeline
Medical Assistant
Northern Medical Group
02.2025 - Current
FRONT DESK
Southern Dutchess Eyecare
09.2023 - 02.2025
MEDICAL ASSISTANT
PHCA Medical Group
09.2016 - 12.2018
Medical Assistant
Saxon Medical Group
06.2015 - 09.2016
HIGH SCHOOL DIPLOMA - undefined
Osceola County School for The Arts
MEDICAL ASSISTANT -
TECO
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