Charisma Bondonese
Lake Worth,FL
Summary
Dependable office management professional brings several years of experience in administrative oversight. Self-starter and skilled team leader with history unifying staff under common goals, modeling organizational efficiency and instilling customer service excellence. Specializes in medical office environments.
Overview
12
12
years of professional experience
Work History
Office Manager
Dr. Greg Felion
Lake Worth, FL
01.2011 - 06.2023
- Developed and implemented office policies and procedures.
- Assisted with the preparation of budgets, forecasts and financial statements.
- Supervised staff members, organized schedules and delegated tasks.
- Answered phone calls, responded to emails, routed mail and coordinated courier services.
- Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
- Processed payroll accurately ensuring all employees were paid on time.
- Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel.
- Performed general bookkeeping duties such as reconciling bank statements and creating journal entries.
- Provided training to new hires on office policies and procedures.
- Managed office inventory and placed new supply orders.
- Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
- Reviewed files and records to obtain information and respond to requests.
- Handled scheduling and managed timely and effective allocation of resources and calendars.
- Used judgment and initiative in handling confidential matters and requests.
- Coded and entered daily invoices with in-house accounting software.
- Implemented and maintained company protocols to facilitate smooth daily activities.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Interviewed prospective employees and provided input to HR on hiring decisions.
- Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
Education
Some College (No Degree) - Business Administration And Management
Palm Beach State College
Lake Worth, FLSkills
- Inventory Control
- Operations Management
- Billing
- Workforce Management
- Office Management
- Customer Service
- Employee Supervision
- Bookkeeping
- Staff Management
- Data Entry
- Administrative Support
- Staff hiring
- Customer Relations
- Administrative Oversight
- Financial Reporting
- Organizational Skills
- Scheduling
- Office Administration
- Conflict Management
- Report Writing
- Scheduling and calendar management
- Performance Improvement
- Staff Training
- Mail handling
- Workflow Optimization
- Employee Training
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Office Manager
Dr. Greg Felion
01.2011 - 06.2023
Some College (No Degree) - Business Administration And Management
Palm Beach State College
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