Summary
Overview
Work History
Education
Skills
Timeline
Generic

Charisma King

Kankakee,IL

Summary

Enthusiastic employee willing to take on any task to help organization's mission succeed. Pleasant, hardworking and reliable with great interpersonal skills.

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Hardworking associate brings advanced abilities in coordinating shipments and routing materials. Thorough and detail-oriented in verifying key information to spot and proactively manage discrepancies. Critical thinker and quick learner calm in fast-paced environments.

Overview

2026
2026
years of professional experience

Work History

Cosmetologist

Self Employed
2016 - Current
  • Maintained a clean and hygienic work environment by following strict sanitation guidelines and procedures.
  • Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
  • Demonstrated high level of customer service to increase retention and satisfaction.
  • Processed payments, entering sales in register for prompt customer service.
  • Demonstrated exceptional time management skills by efficiently scheduling appointments and managing multiple clients simultaneously.
  • Enhanced client satisfaction by providing personalized cosmetology services based on individual needs and preferences.

Shipping and Receiving Associate.

Amazon
10.2023 - 05.2024
  • Received incoming shipments, compared contents against associated records and transmitted to proper department.
  • Maintained a clean warehouse environment through diligent organization of materials and supplies necessary for daily operations.
  • Streamlined shipping processes by implementing efficient packing techniques and inventory management.
  • Maintained precise records for all incoming and outgoing shipments, minimizing discrepancies and losses.
  • Collaborated with team members to achieve department goals and improve overall efficiency in the workspace.

Customer Service Representative

Bank Of America
06.2015 - 09.2018
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.
  • Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.

Pharmacy Technician

Walmart
05.2014 - 05.2015
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
  • Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
  • Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
  • Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
  • Assisted in training new team members on standard operating procedures to ensure consistent quality of service across the entire team.

Cashier

Wendy's
01.2013 - 08.2014
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.

Packager

Tyson Foods
03.2014 - 05.2014
  • Followed packing processes to increase speed and accuracy.
  • Maintained a clean, organized workspace, adhering to company guidelines for hygiene and safety standards in the packaging area.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Operated and maintained packaging equipment with focus on safety and productivity.
  • Consistently met or exceeded daily productivity targets through effective time management and prioritization of tasks.

Education

Licensed Manicurist - Onychology

Milan Institute - San Antonio
San Antonio, TX
05.2018

Licensed Cosmetologist - Cosmetology

Aveda Institute -San Antonio
San Antonio, TX
09.2016

No Degree - Engineering

Olivet Nazarene University
Bourbonnais, IL
08.2012

High School Diploma -

Kankakee Highschool
Kankakee, IL
05.2012

Skills

  • Examples: Computer proficiency, Leadership experience, Communication skills, Teamwork, Problem-solving abilities
  • You can also list more specific technical skills related to the job/industry for which you are applying
  • Workplace Cleanliness
  • Hazardous Materials Handling
  • Teamwork and Cooperation
  • Punctual and Reliable

Timeline

Shipping and Receiving Associate.

Amazon
10.2023 - 05.2024

Customer Service Representative

Bank Of America
06.2015 - 09.2018

Pharmacy Technician

Walmart
05.2014 - 05.2015

Packager

Tyson Foods
03.2014 - 05.2014

Cashier

Wendy's
01.2013 - 08.2014

Licensed Manicurist - Onychology

Milan Institute - San Antonio

Licensed Cosmetologist - Cosmetology

Aveda Institute -San Antonio

No Degree - Engineering

Olivet Nazarene University

High School Diploma -

Kankakee Highschool

Cosmetologist

Self Employed
2016 - Current
Charisma King