CHARISMA KIRBY
Educator
Dallas
Summary
Dedicated education professional and administrative specialist with proven experience in student success, office management, and program coordination. Demonstrated track record of improving student engagement, operational efficiency, and organizational effectiveness through data-driven approaches and strategic implementation of support services.
Overview
6
6
years of professional experience
23
23
years of post-secondary education
2
2
Languages
Work History
Administrative Assistant
Guy Harvey Holman, PLLC
03.2025 - Current
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
Student Support Services Intern & Administrative Assistant
Paul Quinn College
08.2023 - 12.2025
- Manage front-office operations, greeting 30+ daily visitors and maintaining professional communication channels
- Streamline administrative processes using Microsoft Suite, improving operational operational efficiency
- Create engaging campaign materials and coordinate successful campus events
- Develop and maintain comprehensive meeting documentation and supply management systems
Student Success Coach
City Year Dallas
07.2023 - 03.2025
- Led individualized support programs for over 25 elementary students, driving holistic development across academic, attendance, and social-emotional metrics.
- Design and implement engaging lesson plans that increased student participation by 20%.
- Facilitate targeted small group sessions and one-on-one tutoring, resulting in a 35% improvement in academic performance.
- Collaborate with educational stakeholders to create and maintain a supportive learning environment.
- Provided ongoing feedback on students'' personal growth and academic achievements, celebrating successes along the way.
- Reduced student attrition rates with early intervention strategies and consistent follow-up on academic progress.
Program Coordinator Services
Hope
01.2023 - 08.2023
- Coordinate 20+ daily customer interactions and facilitate cross-organizational collaboration with nonprofit partners
- Enhanced team productivity by 30% through the implementation of Microsoft Suite-based scheduling and project management systems
- Manage office operations, including supply procurement, event planning, and presentation development
- Maintain excellent customer service standards while supporting multiple organizational initiatives
Youth Development Professional
YMCA Homewood
06.2022 - 08.2022
- Managed comprehensive activity programs for 150 children (ages 6-14), maintaining 100% safety record
- Developed and implemented engaging recreational and educational activities
- Ensured compliance with safety protocols and program guidelines
- Provided administrative support for camp operations and participant management
Business Development Intern
Paul Quinn College
09.2021 - 05.2022
- Improved operational efficiency by 15% through process analysis and optimization initiatives
- Develop and implement program measurement systems for tracking organizational success
- Participate in professional development workshops and contribute to cross-functional team projects
- Manage documentation and file organization systems for departmental efficiency
Early Childhood Educator
Simply Kidz
01.2020 - 01.2022
- Achieved a 95% parent satisfaction rate while managing educational programs for 25 children aged 1-4
- Designed and implemented age-appropriate educational activities promoting developmental growth
- Provided individualized attention and support to groups of 10+ children
- Maintained strict adherence to safety, hygiene, and educational standards
Education
Bachelor of Arts - Business Administration
Paul Quinn College
05.2001 - 12.2023
Skills
- Effective multitasking
- Cross-functional teamwork
- Adaptability
- Communication
- Team Working
- Customer Service
- Microsoft Software
- Presentations
- Professional Communication
- Lesson Planning & Curriculum Development
- Classroom Management
- ELA Instruction
- Patience
- Empathy
- Creativity
- Organization
Timeline
Administrative Assistant
Guy Harvey Holman, PLLC
03.2025 - Current
Student Support Services Intern & Administrative Assistant
Paul Quinn College
08.2023 - 12.2025
Student Success Coach
City Year Dallas
07.2023 - 03.2025
Program Coordinator Services
Hope
01.2023 - 08.2023
Youth Development Professional
YMCA Homewood
06.2022 - 08.2022
Business Development Intern
Paul Quinn College
09.2021 - 05.2022
Early Childhood Educator
Simply Kidz
01.2020 - 01.2022
Bachelor of Arts - Business Administration
Paul Quinn College
05.2001 - 12.2023
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