Charisma Saunders
Norfolk
Summary
Dedicated, detail-oriented and adaptable professional, currently serving as a Recreation Assistant for the Navy MWR and a Substitute Teacher for public schools. While also training as a Medical assistant with Limited Scope. Proven ability to provide excellent customer service and support in high-pressure environments, with a strong commitment to teamwork and attention to detail.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Substitute Teacher
Norfolk Public Schools
Norfolk
01.2025 - Current
- Provide classroom instruction and management in absence of regular teacher. Follow lesson plans to maintain educational continuity and support learning objectives. Ensure a safe and productive learning environment through effective classroom management. Grade assignments and document student progress for communication with regular teachers. Adapt instructional strategies to meet diverse student needs and enhance engagement.
Recreation Assistant
Navy MWR Norfolk
Norfolk
12.2023 - Current
- Performs a variety of duties in support of the Morale, Welfare, and Recreation (MWR) Community Recreation program that may include special events, recreation information/resources, command events, visiting ships or fleet support, community events, trips, tours, outings, party and picnic rental equipment, resale tickets, recreational green space management, bowling, Library, Liberty, grab-n-go, movies, and outdoor recreation.
Box Office
ChartWay Arena
Norfolk
08.2022 - 01.2024
- Sell tickets to upcoming events, distribute tickets, serving customers in person and over the phone. Must deliver quality customer service to ticket purchasers. Must be flexible with schedule. High energy, hardworking individuals.
Sales Associate
Rack Room Shoes
Roanoke
05.2020 - 11.2021
- Responsible for creating a positive shopping experience for customers, adhering to company service standards, and meeting sales goals. Duties include assisting customers, processing sales transactions, maintaining store presentation, and participating in store operations like inventory and shipping.
Education
Psychology
Old Dominion University
Norfolk01.2027
Nursing - Medical Assistant with Limited Scope
Centura College-Norfolk
Norfolk01.2026
High School Diploma - undefined
William Fleming High School
Roanoke01.2022
Skills
- Professionalism
- Organizational Skills
- Microsoft Office
- Data Entry
- Attention to Detail
- Computer Skills
- Scheduling
- Problem Solving
- Communication Skills
- Flexibility
- Time Management
- Adaptability
- Volunteer Coordination
- Critical Thinking
- Clinical skills
- Technical Skills
- Soft skills
Certification
- Medical Terminology
- EHR Management
- CPR and First Aid
- Phlebotomy
- EKG Technician
- Medical Billing and Coding
- HIPAA Compliance
- OSHA Training
- Patient Communication and Customer Service
Timeline
Substitute Teacher
Norfolk Public Schools
01.2025 - Current
Recreation Assistant
Navy MWR Norfolk
12.2023 - Current
Box Office
ChartWay Arena
08.2022 - 01.2024
Sales Associate
Rack Room Shoes
05.2020 - 11.2021
Psychology
Old Dominion University
Nursing - Medical Assistant with Limited Scope
Centura College-Norfolk
High School Diploma - undefined
William Fleming High School