CHARISMA WILLIAMS
McDonough,GA
Summary
To leverage over a decade of strategic HR leadership and expertise in HRIS implementation to enhance human resources operations and drive organizational success.
Overview
16
16
years of professional experience
1
1
Certification
Work History
GENERAL MANAGER / HR COORDINATOR
Underground SDS
01.2024 - Current
- Oversee full-cycle HR operations including recruitment, onboarding, and employee relations for a staff of 250, enhancing talent acquisition processes.
- Led the implementation of a new HRIS system (Bamboo HR), reducing administrative time by 45% and improving data accuracy, aligning with organizational goals.
- Developed comprehensive employee handbook ensuring compliance with federal and state regulations, supporting regulatory compliance initiatives.
- Implemented operational strategies and effectively built customer and employee loyalty.
- Managed budget implementations, employee evaluations, and contract details.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
- Maximized operational excellence mentoring personnel on management principles, industry practices, and company procedures.
HUMAN RESOURCE COORDINATOR
A Family Affair Catering
01.2022 - 12.2023
- Managed a team of 12 staff members while handling all internal HR functions in a high-volume food service environment, optimizing workforce management.
- Created and implemented an employee onboarding program that reduced training time by 40% and improved new hire retention, enhancing employee engagement.
- Conducted compliance training including food safety, sexual harassment prevention, and workplace safety to ensure adherence to regulatory standards.
HR MANAGER
Saxton Management
01.2016 - 01.2022
- Directed all operational and human resources functions for an organization of 400+ employees across multiple locations, improving operational efficiency.
- Designed and implemented a comprehensive performance management system that aligned individual goals with company objectives, driving performance improvement.
- Managed employee relations, conflict resolution, and organizational development initiatives across diverse departments to foster a positive work environment.
ACCOUNTS RECEIVABLE SPECIALIST / Human Resource Assistant
Saxton Management
01.2009 - 01.2016
- Assisted with recruitment and selection processes including screening resumes and coordinating interviews to support talent acquisition efforts.
- Maintained employee records and HR information system with 99.8% accuracy, ensuring data privacy compliance and enhancing data management practices.
- Supported benefits administration and responded to employee inquiries regarding company policies to improve employee satisfaction.
Education
AS - Human Resource Management
Harrison College
01.1993
Skills
- Full-Cycle Recruitment & Onboarding
- Performance Management Systems
- Benefits Administration & Design
- HRIS Implementation & Optimization
- Employee Relations & Conflict Resolution
- Compensation Planning & Analysis
- Regulatory Compliance (FLSA, FMLA, ADA)
- Policy Development & Implementation
- Training & Development Program Creation
- Talent Management & Succession Planning
- Budget Management & Cost Optimization
- Change Management & Culture Building
- Worker's Compensation Administration
- HR Analytics & Metrics Reporting
- Crisis Management & Business Continuity
Certification
- SHRM-CP (Society for Human Resource Management - Certified Professional)
- PHR (Professional in Human Resources)
- Certified Conflict Resolution Specialist
- Training Program Development Certificate
- Operations Management Professional (OMP)
- Diversity and Inclusion Certificate (SHRM)
Affiliations
- Society for Human Resource Management (SHRM), Active Member
- Association for Talent Development (ATD), Member
- Operations Management Association (OMA), Member
- Atlanta HR Leadership Forum, Regular Participant
- Georgia Diversity Council, Committee Member
Professional Development
- Advanced Employee Relations Strategies, 01/01/24
- HR Compliance and Employment Law Fundamentals, 01/01/23
- Strategic Workforce Planning and Talent Management, 01/01/22
- Diversity, Equity and Inclusion in the Workplace, 01/01/21
- Organizational Development and Change Management, 01/01/20
- HRIS Optimization and Analytics, 01/01/20
- Crisis Management and Business Continuity, 01/01/20
Timeline
GENERAL MANAGER / HR COORDINATOR
Underground SDS
01.2024 - Current
HUMAN RESOURCE COORDINATOR
A Family Affair Catering
01.2022 - 12.2023
HR MANAGER
Saxton Management
01.2016 - 01.2022
ACCOUNTS RECEIVABLE SPECIALIST / Human Resource Assistant
Saxton Management
01.2009 - 01.2016
AS - Human Resource Management
Harrison College
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