Dynamic Bakery Team Lead with over 7 years of customer service experience at HEB Grocery Store alone. Proven ability to enhance productivity and customer satisfaction through strategic planning and strong relationship-building. Highly dependable and detail-oriented, adept at managing inventory and resolving complex issues efficiently. Committed to delivering exceptional customer services.
• Manage weekly product and supply orders to guarantee stock sufficiency and to keep the bakery running smoothly.
• Facilitates team success by offering guidance and sharing expertise with fellow partners.
• Cultivates strong relationships with senior management.
• Ensuring customers needs are met to the best of my ability/resolving complex issues efficiently.
• Setting up product displays and maintaining sales floor to meet expectations/ provide customers with exceptional shopping experience.
•Contributed to company success through strategic suggestions and planning.
•Prioritized tasks to enhance productivity.
•Ensured customer satisfaction by offering excellent service and creating a positive shopping environment.
•Managed and processed cake orders.
•Assisted organization in achieving goals.