Charissa Hawkins
Clarksville
Summary
Seasoned professional with 25 years in administrative support and customer service, recognized for exceptional organizational and communication abilities. Expertise in managing executive calendars, coordinating logistics, and acting as a liaison between management, clients, and vendors. Consistently delivers results in high-pressure situations while maintaining operational accuracy. Diverse experience spans office management and team leadership fostering a collaborative work environment.
Overview
16
16
years of professional experience
Work History
Office Manager
Airborne Electric
Clarksville
11.2017 - 07.2025
- Processed payroll weekly for 25+ employees through input, printing, and delivery.
- Coordinated scheduling of lights, appliances, and service calls for operational efficiency.
- Conducted inspections with CEMC and City Building Codes authorities.
- Generated and emailed invoices to builders each week to ensure cash flow.
- Handled weekly collection of builder checks and subsequent deposit processing.
- Maintained accurate records by entering receipts into QuickBooks Online.
- Acquired essential City and County permits for various jobs effectively.
- Produced job reports as necessary to assist in project tracking.
Substitute Teacher
First Learners Preschool
Clarksville
08.2017 - 11.2017
- Facilitated classroom activities to promote student engagement and learning outcomes.
- Supported music, art, science, and playground sessions to enhance overall educational experience.
Recreation Director
Clarksville Elite Gymnastics Center
Clarksville
09.2014 - 06.2017
- Supervised and scheduled approximately 20 employees to optimize operational efficiency.
- Increased enrollment from under 400 to over 800 through targeted outreach efforts.
- Produced comprehensive class schedules for all recreation students, ensuring optimal resource allocation.
- Managed social media presence on Facebook for Gym, Rec, and Ninja Zone to enhance community engagement.
- Ordered merchandise and restocked snacks and drinks to maintain inventory levels.
- Handled front desk operations, including phone inquiries and cash collection.
- Conducted staff training and managed hiring and firing processes to build a strong team.
- Assisted other directors with various responsibilities to support organizational goals.
Team Director
Glory Gymnastics Center
Jackson
05.2012 - 07.2014
- Coached approximately 50 students, enhancing skills and performance during travel.
- Produced practice schedules to maximize training efficiency.
- Assisted in marketing and advertising initiatives to increase program visibility.
- Established competition schedules to ensure timely participation in events.
Accessories Assistant
Meridian, LLC
Jackson
03.2010 - 05.2012
- Restocked vests, ties, shirts, and jewelry to maintain inventory levels.
- Supported filling tuxedo orders, ensuring timely delivery and client satisfaction.
Head Coach/Manager
TOP NOTCH Gymnastics & Cheer
Jackson
10.2009 - 03.2010
- Supervised and collaborated with 8 co-workers to enhance scheduling efficiency.
- Assisted in overseeing classes for 200 students, ensuring smooth operations.
- Coached and traveled with 20 students aged 6 to 14 across Tennessee and surrounding states.
- Managed incoming calls, collected payments, and maintained facility cleanliness.
- Supported marketing and advertising initiatives to increase program visibility.
- Utilized data entry skills and proficiency in Microsoft Office and Apple software.
Executive Assistant
Meridian, LLC
Jackson
03.2009 - 10.2009
- Managed incoming calls, relayed messages, and returned calls promptly.
- Renewed business licenses and applied for new licenses efficiently.
- Developed forms and charts to streamline operations and improve efficiency.
- Assisted with implementation of new procedures to enhance workflow.
Administration/Clerical
Randstad
Jackson
02.2009 - 03.2009
- Answered phones and efficiently transferred calls while greeting clients professionally.
- Sorted and alphabetized work orders from hospitals and clinics to enhance accessibility.
- Filed, pulled, and batched incoming paperwork to maintain organized records.
Education
Bachelor of Science - Physical Education, Business and Health
Lambuth University
Jackson, TN12.1999
Jackson, TN - General Studies
Jackson State Community College
Jackson, TNSkills
- QuickBooks Online
- Invoice management
- Permit acquisition
- Operational efficiency
- Customer relationship management
- Scheduling coordination
- Effective communication
- Problem solving
- Attention to detail
- Time management
- Clear oral and written communication
- Employee supervision
- Conflict resolution
- Staff management
- Office administration
- Organizational skills
- Data entry
- Event coordination
- Clerical support
Affiliations
- Working out
- Kayaking
- Spending time with family
Accomplishments
- Legacy Award, 2014
References
References available upon request.
Timeline
Office Manager
Airborne Electric
11.2017 - 07.2025
Substitute Teacher
First Learners Preschool
08.2017 - 11.2017
Recreation Director
Clarksville Elite Gymnastics Center
09.2014 - 06.2017
Team Director
Glory Gymnastics Center
05.2012 - 07.2014
Accessories Assistant
Meridian, LLC
03.2010 - 05.2012
Head Coach/Manager
TOP NOTCH Gymnastics & Cheer
10.2009 - 03.2010
Executive Assistant
Meridian, LLC
03.2009 - 10.2009
Administration/Clerical
Randstad
02.2009 - 03.2009
Bachelor of Science - Physical Education, Business and Health
Lambuth University
Jackson, TN - General Studies
Jackson State Community College
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