Summary
Overview
Work History
Education
Skills
Timeline
Generic

Charissa Piscak

Commack,NY

Summary

Ambitious and goal-driven administrative professional offering 15+ years experience in an administrative capacity. Demonstrating ability in providing exceptional customer service and implementing process improvements. Operate effectively within a startup or rapidly growing environment, developing new processes and procedures across a variety of departments. Well versed in project and time management skills such as prioritization of tasks, multi-tasking and delegation of duties. Orderly and committed Administrative Assistant offering solid skills in customer relations and resilience to handle challenges of fast-paced environments. Bringing detail-oriented and decisive nature with sound judgment, good multitasking abilities and self-motivated nature. Comfortable working alone or with teams to accomplish on-time and accurate clerical tasks.

Overview

17
17
years of professional experience

Work History

Administrative Assistant

Pro-Tech Home Improvement
Glendale, NY
06.2006 - 06.2023
  • Greeting and welcoming guests and providing them with a positive first impression of the organization
  • Maintaining close contact with executives while in travel status to keep them informed of important matters that arise during their absence
  • Contributing to the team by accomplishing any and all tasks needed
  • Handled followups, billing, and conformation of jobs
  • Created solutions that provided value to the customer in a courteous manner.

Service Advisor

Nissan
Huntington, NY
08.2017 - 05.2020
  • Up sold the products for customer's vehicles to meet set goals for the month
  • Maintained prestigious CSI
  • Responsible for maintaining and managing open repair orders to expected company standards
  • Provided accurate estimates and promoting installation sales through direct interaction with the customer
  • Maintained direct contact with the technical staff regarding job status changes.

Receptionist

Mercedes Benz
Huntington, NY
06.2007 - 06.2008
  • Greeting and welcoming guests and directing them to a sales associate
  • Responsible for mailing early lease specials
  • Contributing to the team by accomplishing any and all tasks needed
  • Handled heavy call volume on a 20 line phone system.

Education

Science and Nursing -

Valencia College

Diploma -

Newfield High School

Skills

  • Effective Time Management
  • Communication
  • Leadership
  • Ability to Multitask
  • Computer Skills
  • Microsoft Office
  • Customer Service
  • Ability to Work in a Team
  • Fast Learner
  • Multitasking Skills
  • Excellent Customer Service Skills
  • Communication Skills
  • Maintained a clean and fully stocked lobby for customers awaiting service
  • Scheduling

Timeline

Service Advisor

Nissan
08.2017 - 05.2020

Receptionist

Mercedes Benz
06.2007 - 06.2008

Administrative Assistant

Pro-Tech Home Improvement
06.2006 - 06.2023

Science and Nursing -

Valencia College

Diploma -

Newfield High School
Charissa Piscak