Summary
Overview
Work History
Education
Skills
References
Timeline
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Charissa Wallace-Buchanan

Dunkirk,NY

Summary

I am a punctual and motivated individual who is able to work in a busy environment and produce high standards of work. I am an excellent team worker and am able to take instructions from all levels and build up good working relationships with all colleagues. I am flexible, reliable and possess excellent time keeping skills.

Overview

11
11
years of professional experience

Work History

Accounts Receivable

Heritage Village Assisted Living
08.2022 - Current
  • Reviewed vendor invoices for appropriate documentation and validity prior to payment.
  • Prepared vendor invoices and processed incoming payments.
  • Processed and recorded accounts receivable transactions to facilitate prompt collection of customer payments.
  • Managed collections and follow-up on past-due accounts to speed up payments and minimize risk.
  • Prepared monthly reports of accounts receivable and accounts payable for management review.
  • Reconciled customer accounts and resolved discrepancies to maintain accuracy and resolve issues.
  • Assisted with annual audit, confirming accurate reconciliation of all accounts.

Clinical Director

A&R Solutions
05.2015 - 08.2022
  • Responsibilities include: Overseeing over 10 outpatient SUD facilities spread across PA/WV and OH
  • Managing clinical/clerical department, responsible for the day-to-day administration of specific tasks including maintaining medical records, manage a clinical/clerical team of 50 employees
  • Hiring and orienting licensed and unlicensed staff, preparing department budgets, direct contact for all employees, payroll duties
  • Managing malpractice insurance policies
  • Developed, implemented, revised, and evaluated policies and procedures.
  • Coordinations of patient care in collaboration with the Medical director
  • Implemented new policies and educated staff on changes.
  • Overlooking/managing call center, operating clinics
  • Building and establishing new offices
  • Providing employee and physician performance evaluations
  • Building clientele, marketing roles
  • Overseeing multiple behavioral health companies
  • Billing/DX codes, implementing and managing electronic health record platforms, utilizing state websites and databases
  • Remaining compliant with HIPPA regulations and CFR 42 regulations and accounting duties(Tax Documentation)


Teller

Inner Lakes FCU
01.2013 - 05.2015
  • Responsibilities include: Working with clients to prepare applications for loans by compiling, arranging, reviewing all relevant documents
  • Day to day cash handling
  • ATM/Vault audits and refilling of machines.

Education

Accounting And Business Management

SNHU
Manchester, NH
2022

Skills

  • Superior supervisory skills
  • Dedicated and self-motivated
  • Strong leadership skills
  • Ability to prioritize tasks
  • Over 7 years in the administrative field
  • Highly extensive experience in opiate addiction treatment, directing business and healthcare operations
  • Customer Service
  • Computer Literacy
  • Communication
  • Financial Research
  • Accounts Receivable
  • Account Auditing
  • Quickbooks

References

Nicole Reynolds, 724-403-0167 Dominica Delpizzo, 412-979-5928 Brianna Morffi, 813-803-3757

Timeline

Accounts Receivable

Heritage Village Assisted Living
08.2022 - Current

Clinical Director

A&R Solutions
05.2015 - 08.2022

Teller

Inner Lakes FCU
01.2013 - 05.2015

Accounting And Business Management

SNHU

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Charissa Wallace-Buchanan