Summary
Overview
Work History
Education
Skills
Timeline
Generic

Charisse Broussard

70533,LA

Summary

Dynamic and compassionate professional with a proven track record at Dr. Shelly Savant M.D., excelling in patient management and medical billing. Demonstrated ability to mentor staff and improve patient outcomes, showcasing financial software proficiency and exceptional patient relations. Achieved significant enhancements in clinical documentation accuracy and billing efficiency.

Overview

28
28
years of professional experience

Work History

CMA

Dr. Shelly Savant M.D.
01.2009 - Current
  • Mentored junior staff members on best practices in accounting procedures, fostering a collaborative work environment conducive to professional growth.
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Helped improve patient outcomes by educating and advising on relevant treatments and care.
  • Liaised with patients and addressed inquiries, appointment requests and billing questions.
  • Obtained and documented patient medical history, vital signs and current complaints at intake.
  • Conducted monthly and quarterly inventory of supplies using facility cost reporting records.
  • Oriented and trained new staff on proper procedures and policies.
  • Collaborated with medical and administrative personnel to maintain patient-focused, engaging, and compassionate environment.
  • Taught patients about medications, procedures, and care plan instructions.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
  • Measured patient pulse oximetry.
  • Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.

Billing Specialist

Southern Petroleum Labs
01.1997 - 02.2007
  • Monitored outstanding invoices and performed collections duties.
  • Identified, researched, and resolved billing variances to maintain system accuracy and currency.
  • Assisted colleagues in resolving complex billing issues, promoting teamwork and knowledge sharing within the department.
  • Maximized revenue potential by identifying and resolving under-billed accounts.
  • Enhanced customer satisfaction with timely and accurate invoice generation.
  • Worked with multiple departments to check proper billing information.
  • Reconciled accounts receivable to general ledger.
  • Used data entry skills to accurately document and input statements.

Education

GED -

Erath High School
Erath, LA
06-1994

Skills

  • Intercompany Transactions
  • Internal controls implementation
  • Financial Software Proficiency
  • Audit preparation
  • Journal entry preparation
  • Patient Management
  • Medical Terminology
  • Patient Relations
  • Medical Billing
  • Compassionate
  • Clinical Documentation
  • Vital Sign Monitoring
  • Data Entry

Timeline

CMA

Dr. Shelly Savant M.D.
01.2009 - Current

Billing Specialist

Southern Petroleum Labs
01.1997 - 02.2007

GED -

Erath High School

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Charisse Broussard