Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Charisse Emerick

POINT PLEASANT BORO,NJ

Summary


Professional with robust background in directing and managing large-scale operations, consistently driving success through strategic planning and execution. Adept at implementing innovative solutions that enhance productivity and operational effectiveness. Known for fostering teamwork and adapting to evolving business needs, ensuring alignment with organizational goals.

Overview

26
26
years of professional experience
1
1
Certification

Work History

Director of Continuing Care

Erickson Senior Living-Seabrook Village
07.2019 - Current
  • Large continuing care retirement community with 1050 independent living apartments, 96 Assisted Living apartments, 43 Skilled nursing/post acute beds and 43 Skilled Memory care beds. Responsible for overseeing all aspects of the continuing care building. Member of the community Executive team. Served as the project manager for $10 million dollar renovation and re-positioning of the community. Lead the community through the COVID-19 pandemic with successful infection control Department of Health surveys, while following strict CDC and Department of Health guidelines.
  • Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
  • Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
  • Established a culture of continuous improvement by fostering open communication channels and empowering employees to voice their ideas.
  • Cultivated a positive work environment that fostered employee engagement, increased retention rates, and boosted overall team morale.

Center Executive Director

Genesis Healthcare
08.2016 - 07.2019
  • 120 Long term/Sub acute facility with a 47 bed attached Memory Support Assisted Living. Planned and managed budgets in excess of $1,000,000.
  • Closely monitored competitor activity, legislative and regulatory initiatives and agency concerns and contracts and developed strategies to respond.
  • Ensured compliance with all regulations, maintaining a safe environment for both clients and staff members.
  • Oversaw daily operations, providing guidance and support to staff members as needed.
  • Contributed to and participated in community education projects to foster widespread understanding of the prevention and treatment of illnesses.
  • In conjunction with the Center Nurse Executive, completed daily rounds of the nursing department to verify that all nursing service personnel were performing their work assignments in accordance with acceptable nursing standards.
  • Negotiated contracts with vendors and suppliers ensuring cost-effective solutions without compromising quality standards.
  • Adapted rapidly to industry changes and implemented new best practices accordingly in order to stay competitive.
  • Enhanced overall center performance by implementing strategic plans and setting achievable goals.

Administrator

Genesis Healthcare
07.2013 - 08.2016
  • Managed 180 licensed beds to include short term and long term residents. On site Dialysis Unit. Established strong working relationships with the dialysis provider and Dialysis Physicians. Actively maintained up-to-date knowledge of applicable state and Federal laws and regulations.
  • Provided thorough supervision for day-to-day operations of facility in accordance with set policies and guidelines. Regularly evaluated employee performance, provided feedback and assisted, coached and disciplined staff as needed.

Administrator

Genesis Healthcare
02.2011 - 06.2013
  • 118 sub-acute/long term care facility. Established and maintained positive relationships with government regulators, residents, families, other area health care providers, physicians and community at large. Minimized staff turnover through appropriate selection, orientation, training, staff education and development.
  • Contributed to and participated in community education projects to foster widespread understanding of the role Long Term Care facilities play within the community. Routinely evaluated the overall resident care within the facility and diligently enforced high standards. Coached and developed a care team that consistently ranked among the top in its region for key clinical, performance and financial outcomes.
  • Identified, developed and evaluated marketing strategies based on company knowledge and market trends.
  • Provided exceptional customer service to both internal and external stakeholders through prompt response times and thorough issue resolution efforts.

Director of Social Services

Genesis Healthcare
12.2003 - 02.2011
  • Advised patients on community resources, made referrals and devised realistic discharge plans. Maintained deficiency free Department of Health surveys. Completed all aspects of MDS to maintain compliance. Compiled psycho-social assessments to facilitate accurate planning.
  • Educated residents and their families regarding other community resources.
  • Counseled and prepared residents for their transition back into the community.
  • Active member of the Ocean County Ethics committee.

Social Services Director

The Pines at Whiting
03.2000 - 12.2003
  • Large community with 230 Independent apartments, 87 Assisted Living Suites and 56 sub-acute/long term care beds. Provided social work support for all communities. Scheduled and led all family meetings. Participated in various community Marketing events.
  • Enhanced client satisfaction by implementing new policies and procedures for improved service delivery.
  • Developed workable solutions for recurring problems for individuals and families.
  • Referred clients to appropriate team members, community agencies and organizations to meet treatment needs.

Education

Bachelor of Social Work -

North Carolina State University
Raleigh, NC

Skills

  • Collaborative networking abilities
  • Organizational strategy development
  • Clear and concise communication
  • Team-based decision-making
  • Financial budget oversight

Certification

Licensed Nursing Home Administrator 2010

Timeline

Director of Continuing Care

Erickson Senior Living-Seabrook Village
07.2019 - Current

Center Executive Director

Genesis Healthcare
08.2016 - 07.2019

Administrator

Genesis Healthcare
07.2013 - 08.2016

Administrator

Genesis Healthcare
02.2011 - 06.2013

Director of Social Services

Genesis Healthcare
12.2003 - 02.2011

Social Services Director

The Pines at Whiting
03.2000 - 12.2003

Bachelor of Social Work -

North Carolina State University

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