Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
Charisse Fabela

Charisse Fabela

Patient services
Apple Valley,CA

Summary

Dedicated administrative professional well-versed in communication and team building. Knowledgeable in medical terminology and scheduling. Ready to bring 23 years of relevant work experience to your team. Organized Patient Service Representative with 12 years of experience in healthcare. Adept at patient advocacy and education with commitment to efficiency. Skilled at coordinating busy offices and maintaining professionalism in stressful situations.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Patient Service Representative

Radnet Management
Victorville , CA
09.2011 - Current
  • Assisted patients in filling out check-in and payment paperwork.
  • Took copayments and compiled daily financial records.
  • Use RIS/Microsoft to schedule appointments.
  • Compiled and reviewed medical charts.
  • Applied administrative knowledge and courtesy to explain procedures and services to patients.
  • Organized patient records and database to facilitate information storage and retrieval.
  • Worked with patients to ascertain issues and make referrals to appropriate specialists.
  • Followed document protocols to safeguard confidentiality of patient records.
  • Collaborated with team members to achieve target results.

Warehouse Packer

Amazon
Rialto, CA
11.2021 - 03.2022
  • Created shipping labels to complete daily order processing.
  • Inspected incoming and outgoing shipments to verify accuracy and prevent errors.
  • Organized items on racks, shelves and bins to maintain established order.
  • Loaded merchandise into specific packages suited for product dimensions.
  • Built and wrapped pallets to secure shipment with freight carriers.
  • Packed, weighed and shipped items per customer specifications.
  • Labeled and shrink-wrapped pallets for shipment.
  • Reviewed orders to verify products met specifications.
  • Used [Type] marking tools to mark and label containers, container tags and products.
  • Operated manual pallet jacks and forklifts to move and store materials.
  • Noted unsafe components inside packages and discussed concerns with supervisors.
  • Pulled merchandise from inventory storage and documented quantities to maintain accuracy.
  • Picked and packed order items.
  • Followed orders precisely for correct items, sizes and quantities.

Education

Associate of Science - Administrative Healthcare Management

San Joaquin College
Hesperia, CA
06.2011

Skills

  • Helpful and Service-Oriented
  • Complaint Investigation
  • Verbal and Written Communication
  • Database Search and Data Entry Skills
  • Patient Confidentiality and Data Security
  • Administrative and Office Support
  • Organized and Efficient
  • Communicating to Patients and Families
  • Caring and Empathetic
  • Calm and Effective Under Pressure
  • Gathering Information from Patients
  • Microsoft Office
  • Documenting and Recording Information
  • Patient Needs Assessment and Referral
  • Resolving Problems
  • Quality Standards and Protocols
  • Explaining Policy and Procedures
  • Medical Services Administration
  • Safety Monitoring
  • Records Management
  • Punctual and Hardworking
  • Health Information Access Management
  • Clerical and Filing Support
  • Medical History Documentation
  • 50 WPM Typing Speed
  • Patient Registration
  • Attention to Detail
  • Time Management and Prioritization
  • Medical Terminology

Certification

  • Certified medical assistant
  • Certified administrative receptionist

Timeline

Warehouse Packer

Amazon
11.2021 - 03.2022

Patient Service Representative

Radnet Management
09.2011 - Current

Associate of Science - Administrative Healthcare Management

San Joaquin College
  • Certified medical assistant
  • Certified administrative receptionist
Charisse FabelaPatient services