Charisse Hopkins
Valparaiso,IN
Summary
Highly organized administrative professional adept at streamlining office operations and maintaining excellent communication with
diverse teams. Dynamic and results-oriented professional with extensive experience here at the University of Chicago. Excelling in prioritization and organizing a fast-pace office environment. Demonstrated success in managing daily task and alleviating the physician/executive of as much administrative duties as possible.
Overview
27
27
years of professional experience
Work History
Secretary V
University of Chicago
CHICAGO, IL
07.1998 - Current
- Organize and maintain a busy tightly-packed physician/executive calendar.
- Provide assistance with onboarding faculty candidates by preparing itineraries, making travel arrangements, and hotel accommodations.
- Organize interviews, seminars, and chalk talks.
- Coordinate meeting logistics such as room reservations and catering services.
- Complete expense reports for travel reimbursement.
- Distribute invitations specifying the time and location for scheduled events.
- Reconcile physician accounts via GEMS and Oracle.
- Coordinate communications, take calls, respond to emails, and interface with faculty, staff, executives, and vendors in a professional manner.
- Generate cardiology's monthly inpatient service schedule and quarterly directory.
- Prepare documents using Microsoft Office applications and Adobe Acrobat.
- Respond to patients' concerns and inquiries providing immediate resolution in a polite manner to improve patients' experience.
- Create and update spreadsheets to track clinical trial participants.
- Schedule test, obtain patient's outside medical records and mail records to patients.
- Maintain three conference rooms for meeting reservations ensuring the AV equipment is in working order and the rooms are presentable.
- Pick up and sort mail, packages, incoming faxes, letters, and emails for office distribution.
- Maintain an inventory of office supplies, and place orders as necessary.
- Contact the Physical Plant for office maintenance and repairs.
- Perform duties outside my job description to ensure workplace productivity and to promote an amicable office environment.
Education
Associate of Applied Science - Medical Secretary
Kaplan University)
Hammond, IN04-1993
Some College (No Degree) - Sociology
Purdue University
Hammond, INSkills
- Confidentiality
- Microsoft 365 Office
- GEMS
- Oracle
- Adaptable
- Reliable
- Loyal
- Open communication
- Mutual respect
Accomplishments
- Dean's List
- Member of the Alpha Beta Kappa National Honors Society
Affiliations
- I volunteer weekly to enhance and improve the quality of life of others by sharing information from ancient writings to spread knowledge and bring spiritual comfort.
Timeline
Secretary V
University of Chicago
07.1998 - Current
Associate of Applied Science - Medical Secretary
Kaplan University)
Some College (No Degree) - Sociology
Purdue University
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