Summary
Overview
Work History
Education
Skills
Websites
Timeline
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Charisse Ibarra

Rockwall,TX

Summary

A seasoned Senior Executive Assistant, equipped with a chief-of-staff mindset and extensive experience supporting C-level executives across diverse industries, is well-suited to the fast- paced environment at Splunk. Having previously worked at Splunk, proficient in efficiently executing administrative support duties with professionalism and diplomacy, and adept at managing multiple projects and driving process improvements, I am eager to contribute to Splunk's ongoing success and growth.

Overview

16
16
years of professional experience

Work History

Project Specialist / Executive Assistant

CISCO SYSTEMS
03.2022 - 08.2023
  • Supported Engineering team and VP of Engineering by coordinating high-level meetings, strategic workshops, all-hands meetings, and led Cisco Engineering special projects, ensuring seamless execution and alignment with strategic objectives
  • Actively participated in crucial meetings by compiling agenda topics and materials, which involved preparing meeting materials, planning agendas, taking notes, handling confidential information with discretion and professionalism, distributing agendas, and following up on action items as required
  • Built relationships and trust with key stakeholders, while also translating company visions into actionable engineering initiatives
  • Took ownership and increase project managers' bandwidth by 75% through the establishment and maintenance of a Center of Excellence, optimizing business operations to enhance departmental efficiency and effectiveness
  • This includes implementing streamlined building operations processes
  • Responsible for managing multiple projects, encompassing meeting logistics, spreadsheet management, PowerPoint presentations, and financial reporting
  • Additionally, led team-building and corporate social responsibility initiatives while demonstrating strong problem-solving skills.

Executive Assistant

META
11.2022 - 04.2023
  • Demonstrated exceptional organizational skills in managing meeting schedules, deadlines, and project milestones, effectively handling sensitive information, and seamless written and verbal communication with key stakeholders
  • Developed problem solving skills to maintained efficient cloud-based filing systems for financial documents, enhancing accessibility and collaborative efforts
  • Facilitated and coordinated the logistics of virtual financial reviews and audits while providing insightful analysis for department budgeting and forecasting based on monthly expense trends
  • Took initiative to develop and rapidly implement financial processes (Concur expense reports, reimbursements, purchase requisitions, invoices, Statements of Work) and maintained confidential files with high integrity and discretion.

Executive Assistant

SPLUNK
12.2021 - 05.2022
  • Managed comprehensive schedules and travel arrangements for the Senior Vice President of Global Sales and Services, enhancing efficiency and time management skills
  • Facilitated effective communication between the SVP, external stakeholders, and internal teams and maintained strong client relationships as the primary contact for inquiries and service requests
  • Supported strategic sales initiatives and service improvements through research, delegating activities creating an extra layer of accountability.

Executive Assistant

WIPRO
05.2021 - 11.2021
  • Provided complex and dynamic scheduling and calendar support for the Vice President, overseeing preparation for all commitments and engagements, including travel itineraries and project timelines, while ensuring adherence to cybersecurity protocols for data integrity
  • Simplified effective communication and client relations by acting as the single point of contact for responding to inquiries, drafting clear correspondence, and managing sensitive data with stringent cybersecurity measures
  • Enhanced strategic decision-making in cybersecurity and sales by conducting in-depth research, analyzing market trends, and compiling comprehensive reports.

Executive Assistant

SAMSUNG ELECTRONIC AMERICA
07.2019 - 05.2020
  • Supported the VP of Retail Field and Operations, the VP of Retail Design and Development in improving operational efficiency and managing domestic and international travel logistics by providing strategic administrative duties and efficiency optimization
  • Mastered executive schedule coordination, performed administrative support, and acted as a gatekeeper for commitments, and maintained essential organizational tools, including calendars, training schedules, and budgets
  • Assumed the event planner and team builder role for learning and development events and team-building initiatives, including launching various Galaxy S10, S20, Fold, and Flip products, fostering team cohesion, and enhancing the organizational culture.

Executive Assistant

MCAFEE
09.2018 - 01.2019
  • Facilitated meetings and scheduling for senior leaders, handling time-sensitive tasks and providing logistical support
  • Increased executive bandwidth and productivity by seamlessly executing and prioritization of meetings, complex projects, and events and resolved conflicts to align request for the EVP of Consumer Sales
  • Provided efficient support, managing deliverables and priorities, resulting in timely decisions and successful team outcomes
  • Developed and rapidly implemented financial processes (Concur expense reports, purchase orders, Statements of Work) and maintained confidential files with high integrity and discretion.

Executive Assistant

TITLEMAX
08.2016 - 01.2018
  • Improved the efficiency of the Chief Financial Officer, Chief Accounting Officer, and the finance department by coordinating comprehensive administrative and project management tasks
  • Acted as liaison between senior leaders, board members, bankers, and investors
  • Served as primary Concur Company Administrator, appropriately handling corporate credit card transactions and expense reports, resolving a $500K fiscal discrepancy, and formulating new policies to prevent future issues
  • Achieved improved organizational efficiency and security by implementing single sign-on for Concur, coordinating space allocations, and implementing sophisticated IT solutions.

Administrative & Facilities Coordinator

NUTANIX
11.2015 - 08.2016
  • Coordinated the development and execution of a state-of-the-art conference center, focusing on optimal efficiency and space planning
  • Nurtured strong vendor relationships through effective contract management and negotiations, enhancing facility operations and ensuring service excellence
  • Develop and document front office operational procedures and implement an efficient visitor check-in system.

Executive Assistant

CISCO SYSTEMS
04.2007 - 12.2013
  • Streamlined internal and external partner communications and presentations for the Engineering Chief Technical Officers, ensuring efficient information flow while managing the CTO's inbox, scheduling, email drafting, and prioritization of the CTO's time
  • Anticipating executive's needs and act as first line of defense and single point of contact taking ownership of request, coordinating meetings, speaking events, managed partner engagements, and planned comprehensive domestic and international travel arrangements for trips
  • Maximized efficiency and communication by developing systems and processes to enhance organization and unify present and future workstreams, while coordinating with stakeholders and Cisco CTOs in executive business units to foster collaboration through the maintenance of the CTO Engineering Forum website
  • Initiated and managed the launch of an international intern program at Cisco, overseeing engineering assignments, scheduling interviews, processing J-1 visas, securing housing accommodations, and onboarding 300 interns
  • Excelled in calendar management and conflict resolution for departmental schedules, ensuring adherence to critical deadlines
  • Proven success maintaining CFO leadership meetings, all hands, regional meetings, and senior leadership training courses
  • Point of contact and technical knowledge of Webex and teleconferencing support for Cisco and ELT
  • Led Webex technology training sessions for all Cisco's administrative staff, orchestrating logistics for large-scale events and engaging over 3,000 participants. This initiative enabled Cisco to seamlessly collaborate with customers and employees across the globe.

Education

James Logan High School
Union City, CA
06.1997

Skills

    Polished Leadership Presence & Stakeholder Engagement Global Travel Coordination & Event Planning

    Emotional Intelligence

    Build Relationships & Team Building

    Complex Executive Calendar Management & Scheduling Event Planning & Meeting Coordination

    Strategic Prioritization Support & Resolve Conflicts Research Skills & Problem-Solving

    Detail-Oriented & Attention to Detail

    Community Building & Integrity/Empathy

    Operational Efficiency & Process Improvement

    Tracking Budgets & Resolution of AP Discrepancies Proactive Anticipation & Self starter

    Effective Communication Skills & Time Management Adaptable and Diplomatic

    Technical Proficiency & Quick to Learn Industry

    Knowledge Proficient in Google Suite (Gmail, Calendar, Sheets, Docs)

Timeline

Executive Assistant

META
11.2022 - 04.2023

Project Specialist / Executive Assistant

CISCO SYSTEMS
03.2022 - 08.2023

Executive Assistant

SPLUNK
12.2021 - 05.2022

Executive Assistant

WIPRO
05.2021 - 11.2021

Executive Assistant

SAMSUNG ELECTRONIC AMERICA
07.2019 - 05.2020

Executive Assistant

MCAFEE
09.2018 - 01.2019

Executive Assistant

TITLEMAX
08.2016 - 01.2018

Administrative & Facilities Coordinator

NUTANIX
11.2015 - 08.2016

Executive Assistant

CISCO SYSTEMS
04.2007 - 12.2013

James Logan High School

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Charisse Ibarra