Charisse Monceaux

I'm a high-performing YETI merchandise assembler who brings energy, precision, and pride to every shift in the warehouse. Management trusted me to train new hires in assembly-a reflection of my reliability, leadership, and deep understanding of quality standards. I've never appeared on the weekly quality report, proving my consistency and attention to detail. Highly motivated and driven, I excel in assembly accuracy, time management, teamwork, problem-solving, and maintaining exceptional product quality.

I promptly and kindly greet customers upon their arrival and seat them.

I take down their drink and food orders and serve them.

I ensure that they are fully satisfied throughout their meal, refilling drinks as needed and so forth.

Provided fast, friendly customer service in a high-volume restaurant environment while accurately taking orders and processing cash, card, and digital payments. Maintained knowledge of menu items, promotions, and upsell opportunities to increase sales and customer satisfaction. Ensured a clean and organized front counter area, handled customer concerns professionally, and worked efficiently with team members to support smooth daily operations!

Maintained cleanliness and presentation of guest rooms and common areas to meet hotel standards, ensuring a comfortable and welcoming environment for guests. Managed high volumes of daily laundry, including washing, drying, folding, and restocking linens and towels. Trained and onboarded new housekeeping staff, providing hands-on instruction in cleaning procedures, time management, and safety standards. Demonstrated efficiency, attention to detail, and reliability while meeting daily room turnover and cleanliness deadlines.

Delivered exceptional customer service while selling cell phones, accessories, and wireless service plans in a fast-paced retail environment. Consistently upsold devices, add-ons, and upgraded plans by identifying customer needs and clearly explaining features, benefits, and promotions. Maintained strong product knowledge, processed activations and payments accurately, and met or exceeded sales goals while building lasting customer relationships.

Worked in a fast-paced, high-volume catering and banquet environment, efficiently washing and sanitizing dishes to ensure immediate reuse during service. Maintained a continuous flow of clean plates, cookware, and utensils to support uninterrupted meal service. Assisted the sous chef with food preparation, including washing, cutting, and prepping vegetables and ingredients according to kitchen standards. Maintained a clean, organized workspace while adhering to strict food safety and sanitation guidelines. Demonstrated speed, accuracy, and teamwork under pressure to meet tight service timelines