Upbeat and adaptable professional well-versed in social media platforms. Utilizes effective communication and quick decision-making to handle conflicts and maintain respectful environment. Seeking to transition into a new field, leveraging expertise in communication and analytical skills to add value in diverse settings.
Overview
21
21
years of professional experience
Work History
Remote Video Editor Assistant
Henimo
01.2020 - Current
Review footage of videos and find creative content to edit and post to different social media outlets
Split content where necessary to meet the required time expectations
Delivered edits on time for reviews and final delivery.
Contributed new ideas and looked for ways to improve content editing and processes.
Flight Attendant
Frontier Airlines
01.2018 - 01.2019
Contribute to the comfort of passengers on board by offering in-flight beverages and snacks and regular accessibility for questions
Demonstrated flexibility and adaptability amidst schedule changes, delays, or challenging situations while maintaining a positive attitude.
Maintained a safe cabin environment by conducting pre-flight safety checks and adhering to FAA regulations.
Contributed to company success by consistently achieving high performance ratings for customer service, teamwork, and punctuality.
Campus Supervisor
Temecula Unified School District
01.2006 - 01.2016
Maintained thorough documentation of all reported incidents, allowing administration to track trends effectively over time and respond accordingly.
Coordinated with local law enforcement agencies to establish partnerships that enhance overall campus security efforts.
Promoted a positive school culture by fostering relationships with diverse student groups, including facilitating conflict resolution when necessary.
Maintain confidentiality of all procedures involved
Provide constant communication with parents about their child's discipline records and school policies
Investigate and close cases that faculty or students present to prevent potential problematic escalation
Customer Service Supervisor
K-Mart
01.2004 - 01.2006
Improved customer satisfaction by addressing and resolving escalated issues promptly and professionally.
Maintained up-to-date knowledge of company products and services, effectively communicating changes to the team for seamless customer support.
Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
Researched and corrected customer concerns to promote company loyalty.