Charita Johnson
Atlanta,GA
Summary
Resourceful Manager with a Master’s Degree in Public Administration with a minor in Criminal Justice Administration and proven public sector expertise with 5 years of service in the United States Army. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Managed local government department and greatly improved functional efficiency. Excellent organizational, communications and delegation skills enabled optimum outcomes.
Overview
11
11
years of professional experience
Work History
Assistant Chief Deputy Clerk
Fulton County Magistrate Court
11.2021 - 01.2024
- Oversaw daily operations , oversight of department functions and provided general management
- Supervised, direct and evaluate assigned staff
- Implemented and interpretation of daily processes, polices and procedures
- Fostered a positive work environment by promoting collaboration, transparency, and open communication among team members.
- Oversaw project management efforts, ensuring timely completion of projects within allocated scope.
- Optimized team productivity by providing ongoing training and support for staff members.
- Provided assistance to internal/external individuals and entities
- Maintained employees' job performances in conformance with corporate policies and procedures.
- Monitored e-Filing lab processes and customer service processes
- Evaluated department policies regularly to ensure compliance with state, and local laws while maintaining best practices in policing.
- Served court documents and completed civil process duties for over 500 cases daily.
Senior Deputy Clerk
Baton Rouge City Court
03.2016 - 11.2021
- Kept abreast of changes in laws, rules, regulations, and other matters that affect operations of City Court
- Reviewed and certified official documents received by Clerk of Court offices
- Oversaw, organized and maintained retention closed court files and ensures proper destruction of court records according to file retention schedules established by law or court rules
- Supervised and processed expungement of court records
- Compiled and prepared statistical data for monthly and annual reports, as well as reports on operations and dispositions of cases
- Aided court personnel, attorneys, Judges, outside agencies, and public regarding
- Processed Criminal Cases and stored evidence.
- Maintained confidentiality by adhering to strict privacy guidelines when handling sensitive information.
- Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
- Provided exceptional customer service to public, answering inquiries and directing individuals to appropriate resources.
- Reduced wait times at counter by swiftly addressing walk-in requests from public while maintaining a professional demeanor under pressure.
- Completed complex court forms accurately, minimizing errors and potential delays in processing.
- Tracked internal legal documents and verified submittal to Clerk's office for signature and execution to comply with predetermined guidelines.
Bankruptcy Paralegal
Law Offices Of Herschel C. Adcock
04.2013 - 01.2016
- Drafted responses for exceptions on foreclosure procedural errors.
- Prepared legal briefs, motions and pleadings.
- Assisted counsel in preparing answers, providing documentation and information for discovery request.
- Received and triaged requests for information.
- Adhered to fair debt collection practices.
- Conducted detailed client intakes and entered information into company database.
Education
Master of Public Administration - Concentration in Criminal Justice Administration
Columbia Southern University
Orange Beach, AL06.2020
Bachelor of Science - Criminal Justice
Texas A&M University - Central Texas
Killeen, TX12.2011
Associate of Applied Science - Paralegal
Central Texas College
Killeen, TX12.2005
Skills
- Staff Management
- Legal/Court Processes
- Creative problem solving
- Reliability
- Public relations
- Public Service
- Civil processes
- Criminal Law
- Staff Management
- Program Administration
- Filing systems (e-File Georgia & Odyssey)
- Proficient in Adobe, Microsoft Word, PowerPoint, Outlook, and Excel
Timeline
Assistant Chief Deputy Clerk
Fulton County Magistrate Court
11.2021 - 01.2024
Senior Deputy Clerk
Baton Rouge City Court
03.2016 - 11.2021
Bankruptcy Paralegal
Law Offices Of Herschel C. Adcock
04.2013 - 01.2016
Master of Public Administration - Concentration in Criminal Justice Administration
Columbia Southern University
Bachelor of Science - Criminal Justice
Texas A&M University - Central Texas
Associate of Applied Science - Paralegal
Central Texas College
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