Summary
Overview
Work History
Education
Skills
Timeline
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Charith Weeragunaratna

Charith Weeragunaratna

Berkeley,CA

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

13
13
years of professional experience

Work History

US Lucky LLC

Manager
01.2018 - Current
  • Accomplished multiple tasks within established timeframes.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
  • Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
  • Achieved departmental goals by developing and executing strategic plans and performance metrics.
  • Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
  • Optimized resource allocation by conducting regular performance evaluations and providing personalized coaching for staff development.
  • Drove operational efficiency through data-driven decision-making processes, leveraging analytics tools for informed strategy development.
  • Implemented innovative marketing campaigns that boosted brand awareness and generated significant sales leads.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
  • Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.

Supervised Researched Project on Psychopathy

Professor Robert Ekwall
01.2024 - 04.2024
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Organized and detail-oriented with a strong work ethic.
  • Paid attention to detail while completing assignments.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Strengthened communication skills through regular interactions with others.
  • Proved successful working within tight deadlines and a fast-paced environment.

Accounts Receivable Manager

Raj Properties
08.2017 - 02.2018
  • Maintained accurate financial records by regularly reconciling accounts receivable ledgers.
  • Ensured timely payments from clients through effective communication and proactive followups.
  • Posted customer payments by recording cash, checks, and credit card transactions.
  • Verified discrepancies and resolved clients' billing issues
  • Implemented new collection strategies that led to the recovery of lost revenue.
  • Prepared bills receivable, invoices, and bank deposits.
  • Developed and maintained strong client relationships, fostering trust and open communication.
  • Provided exceptional customer service by addressing client inquiries promptly and professionally.
  • Processed incoming payments in accordance with established financial policies.
  • Completed daily process adjustments to maintain accuracy.
  • Managed a team of accounts receivable specialists, providing guidance and support for optimal performance.
  • Enhanced cash flow by implementing efficient accounts receivable processes and procedures.
  • Created monthly reports detailing accounts receivable performance metrics for senior management review.
  • Implemented training programs for new hires within the accounts receivable department, ensuring consistent quality standards across the team.
  • Maintained compliance with all relevant regulations regarding financial reporting requirements.
  • Improved overall financial reporting by streamlining control processes and reporting structures.
  • Prepared cash flow projections, cost analysis and monthly, quarterly and annual reports.
  • Reviewed historical records, current operational data and forecasting information to identify and capitalize on system enhancement opportunities.

Senior Manager Park Hospitals

Park Hospitals
01.2015 - 06.2016
  • Provided strong leadership to enhance team productivity and morale.
  • Led cross-functional teams to achieve project milestones and deliver high-quality results.
  • Established strong relationships with clients and stakeholders, ensuring long-term partnerships and repeat business.
  • Improved team performance by providing comprehensive training and fostering a collaborative work environment.
  • Mentored junior staff members for skill development and career progression within the organization.
  • Implemented and developed operational standards, policies and procedures.
  • Conducted performance evaluations, compensations and hiring to maintain appropriate staffing requirements.
  • Increased customer satisfaction with timely project deliveries and seamless communication.
  • Promoted a culture of continuous learning through regular workshops, seminars, and training sessions for staff.
  • Ordered new equipment and inventory and scheduled repairs for damaged equipment.
  • Established team priorities, maintained schedules and monitored performance.
  • Identified and communicated customer needs to supply chain capacity and quality teams.

Intern Doctor

Army Hospital Sri Lanka
11.2013 - 02.2014
  • Supported senior physicians during rounds by taking notes, updating records, and facilitating communication between team members.
  • Assisted in surgical procedures for better patient outcomes and a deeper understanding of medical processes.
  • Performed bedside procedures such as venipuncture or IV placement with minimal complications improving patients'' comfort levels.
  • Collaborated with doctors to give treatment and diagnose disease.
  • Took detailed notes on patient conditions and diagnoses.
  • Worked closely with nursing staff ensuring seamless coordination in executing daily tasks resulting in improved patient experience.
  • Teamed with other physicians, specialists, and health care providers to provide well-rounded care for complex cases.
  • Provided compassionate care to patients, addressing concerns and answering questions to ensure satisfaction.
  • Monitored patient vitals.
  • Enhanced diagnostic accuracy with thorough analysis of laboratory results and radiologic studies.
  • Interviewed patients concerning physical complaints, discussed symptoms, asked questions, and suggested treatment options.
  • Responded promptly to emergency situations with appropriate interventions according to established protocols.
  • Diagnosed and treated patients suffering from chronic conditions.
  • Ordered and executed various tests, analyses, and diagnostic images to provide information on patient condition.
  • Improved patient care by meticulously documenting medical histories, physical examinations, and treatment plans.
  • Monitored post-operative recovery and educated patients on at-home recovery.
  • Developed strong rapport with patients, building trust through empathetic communication and active listening skills.

Intern Doctor at Tianjin General Hospital

Tianjin General Hospital
01.2012 - 10.2013
  • Supported senior physicians during rounds by taking notes, updating records, and facilitating communication between team members.
  • Assisted in surgical procedures for better patient outcomes and a deeper understanding of medical processes.
  • Performed bedside procedures such as venipuncture or IV placement with minimal complications improving patients'' comfort levels.
  • Collaborated with doctors to give treatment and diagnose disease.
  • Took detailed notes on patient conditions and diagnoses.
  • Worked closely with nursing staff ensuring seamless coordination in executing daily tasks resulting in improved patient experience.
  • Teamed with other physicians, specialists, and health care providers to provide well-rounded care for complex cases.
  • Provided compassionate care to patients, addressing concerns and answering questions to ensure satisfaction.
  • Monitored patient vitals.
  • Enhanced diagnostic accuracy with thorough analysis of laboratory results and radiologic studies.
  • Interviewed patients concerning physical complaints, discussed symptoms, asked questions, and suggested treatment options.
  • Responded promptly to emergency situations with appropriate interventions according to established protocols.
  • Diagnosed and treated patients suffering from chronic conditions.
  • Ordered and executed various tests, analyses, and diagnostic images to provide information on patient condition.
  • Monitored post-operative recovery and educated patients on at-home recovery.
  • Improved patient care by meticulously documenting medical histories, physical examinations, and treatment plans.
  • Developed strong rapport with patients, building trust through empathetic communication and active listening skills.
  • Implemented therapeutic regimens involving medications and other interventions to mitigate symptoms and prevent reoccurrence.
  • Provided emergent medical care and treatment for life-threatening injuries and illnesses.
  • Participated in continuing medical education programs to stay current on the latest advancements in healthcare practices.
  • Took basic patient information and recorded vital signs pre-appointments.
  • Reviewed patient allergies, problems, medications, and immunization statuses.
  • Met with patients to discuss medical histories and current complaints.
  • Monitored and recorded patient progress, prompting timely and appropriate interventions.
  • Advised patients and community members concerning diet, activity, hygiene and disease prevention.

Education

Master of Science - Masters of Forensic Science

National University
San Diego, CA
05.2024

Master of Science - Masters of Public Health

Deakin University
Melbourne, Australia
02.2017

Bachelor of Science - Bachelor of Medicine &Bachelor of Surgery

Tianjin Medical University
Tianjin, China
10.2013

Skills

  • Scientific Communication
  • Academic Writing
  • Fieldwork experience
  • Qualitative Research
  • Research design
  • Problem-Solving
  • Time Management
  • Attention to Detail
  • Problem-solving abilities
  • Multitasking
  • Multitasking Abilities
  • Reliability
  • Excellent Communication
  • Critical Thinking
  • Organizational Skills
  • Team Collaboration
  • Classroom Management
  • Active Listening
  • Effective Communication
  • Adaptability and Flexibility
  • Decision-Making
  • Classroom Organization
  • Microsoft Office
  • Microsoft Excel
  • Data Entry
  • Lesson Planning
  • Task Prioritization
  • Self Motivation
  • Interpersonal Skills
  • Analytical Thinking
  • Goal Setting
  • Professionalism
  • Interpersonal Communication
  • Time management abilities
  • Continuous Improvement
  • Academic Research
  • Adaptability
  • Written Communication
  • Group Instruction
  • Research Support
  • Academic Performance Evaluations
  • Analytical Skills
  • Sales Techniques
  • Staff Development
  • Performance Management
  • Marketing
  • Negotiation
  • Budget Control
  • Business Planning
  • Financial Management
  • Expense Tracking
  • Customer Service
  • Training and Development
  • Managing Operations and Efficiency
  • Team Development
  • Employee Coaching and Mentoring
  • MS Office
  • Emergency Response
  • Cost Control
  • Case Documentation
  • Patient Education
  • Clinical Documentation

Timeline

Supervised Researched Project on Psychopathy

Professor Robert Ekwall
01.2024 - 04.2024

US Lucky LLC

Manager
01.2018 - Current

Accounts Receivable Manager

Raj Properties
08.2017 - 02.2018

Senior Manager Park Hospitals

Park Hospitals
01.2015 - 06.2016

Intern Doctor

Army Hospital Sri Lanka
11.2013 - 02.2014

Intern Doctor at Tianjin General Hospital

Tianjin General Hospital
01.2012 - 10.2013

Master of Science - Masters of Forensic Science

National University

Master of Science - Masters of Public Health

Deakin University

Bachelor of Science - Bachelor of Medicine &Bachelor of Surgery

Tianjin Medical University

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Charith Weeragunaratna