Charith Weeragunaratna
Berkeley,CA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
13
13
years of professional experience
Work History
US Lucky LLC
Manager
Berkeley, CA
01.2018 - Current
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Developed and maintained relationships with customers and suppliers through account development.
- Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
- Optimized resource allocation by conducting regular performance evaluations and providing personalized coaching for staff development.
- Drove operational efficiency through data-driven decision-making processes, leveraging analytics tools for informed strategy development.
- Implemented innovative marketing campaigns that boosted brand awareness and generated significant sales leads.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
Supervised Researched Project on Psychopathy
Professor Robert Ekwall
San Diego, CA
01.2024 - 04.2024
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Strengthened communication skills through regular interactions with others.
- Proved successful working within tight deadlines and a fast-paced environment.
Accounts Receivable Manager
Raj Properties
Berkeley, CA
08.2017 - 02.2018
- Maintained accurate financial records by regularly reconciling accounts receivable ledgers.
- Ensured timely payments from clients through effective communication and proactive followups.
- Posted customer payments by recording cash, checks, and credit card transactions.
- Verified discrepancies and resolved clients' billing issues
- Implemented new collection strategies that led to the recovery of lost revenue.
- Prepared bills receivable, invoices, and bank deposits.
- Developed and maintained strong client relationships, fostering trust and open communication.
- Provided exceptional customer service by addressing client inquiries promptly and professionally.
- Processed incoming payments in accordance with established financial policies.
- Completed daily process adjustments to maintain accuracy.
- Managed a team of accounts receivable specialists, providing guidance and support for optimal performance.
- Enhanced cash flow by implementing efficient accounts receivable processes and procedures.
- Created monthly reports detailing accounts receivable performance metrics for senior management review.
- Implemented training programs for new hires within the accounts receivable department, ensuring consistent quality standards across the team.
- Maintained compliance with all relevant regulations regarding financial reporting requirements.
- Improved overall financial reporting by streamlining control processes and reporting structures.
- Prepared cash flow projections, cost analysis and monthly, quarterly and annual reports.
- Reviewed historical records, current operational data and forecasting information to identify and capitalize on system enhancement opportunities.
Senior Manager Park Hospitals
Park Hospitals
Colombo, Sri Lanka
01.2015 - 06.2016
- Provided strong leadership to enhance team productivity and morale.
- Led cross-functional teams to achieve project milestones and deliver high-quality results.
- Established strong relationships with clients and stakeholders, ensuring long-term partnerships and repeat business.
- Improved team performance by providing comprehensive training and fostering a collaborative work environment.
- Mentored junior staff members for skill development and career progression within the organization.
- Implemented and developed operational standards, policies and procedures.
- Conducted performance evaluations, compensations and hiring to maintain appropriate staffing requirements.
- Increased customer satisfaction with timely project deliveries and seamless communication.
- Promoted a culture of continuous learning through regular workshops, seminars, and training sessions for staff.
- Ordered new equipment and inventory and scheduled repairs for damaged equipment.
- Established team priorities, maintained schedules and monitored performance.
- Identified and communicated customer needs to supply chain capacity and quality teams.
Intern Doctor
Army Hospital Sri Lanka
Colombo, Sri Lanka
11.2013 - 02.2014
- Supported senior physicians during rounds by taking notes, updating records, and facilitating communication between team members.
- Assisted in surgical procedures for better patient outcomes and a deeper understanding of medical processes.
- Performed bedside procedures such as venipuncture or IV placement with minimal complications improving patients'' comfort levels.
- Collaborated with doctors to give treatment and diagnose disease.
- Took detailed notes on patient conditions and diagnoses.
- Worked closely with nursing staff ensuring seamless coordination in executing daily tasks resulting in improved patient experience.
- Teamed with other physicians, specialists, and health care providers to provide well-rounded care for complex cases.
- Provided compassionate care to patients, addressing concerns and answering questions to ensure satisfaction.
- Monitored patient vitals.
- Enhanced diagnostic accuracy with thorough analysis of laboratory results and radiologic studies.
- Interviewed patients concerning physical complaints, discussed symptoms, asked questions, and suggested treatment options.
- Responded promptly to emergency situations with appropriate interventions according to established protocols.
- Diagnosed and treated patients suffering from chronic conditions.
- Ordered and executed various tests, analyses, and diagnostic images to provide information on patient condition.
- Improved patient care by meticulously documenting medical histories, physical examinations, and treatment plans.
- Monitored post-operative recovery and educated patients on at-home recovery.
- Developed strong rapport with patients, building trust through empathetic communication and active listening skills.
Intern Doctor at Tianjin General Hospital
Tianjin General Hospital
Tianjin, China
01.2012 - 10.2013
- Supported senior physicians during rounds by taking notes, updating records, and facilitating communication between team members.
- Assisted in surgical procedures for better patient outcomes and a deeper understanding of medical processes.
- Performed bedside procedures such as venipuncture or IV placement with minimal complications improving patients'' comfort levels.
- Collaborated with doctors to give treatment and diagnose disease.
- Took detailed notes on patient conditions and diagnoses.
- Worked closely with nursing staff ensuring seamless coordination in executing daily tasks resulting in improved patient experience.
- Teamed with other physicians, specialists, and health care providers to provide well-rounded care for complex cases.
- Provided compassionate care to patients, addressing concerns and answering questions to ensure satisfaction.
- Monitored patient vitals.
- Enhanced diagnostic accuracy with thorough analysis of laboratory results and radiologic studies.
- Interviewed patients concerning physical complaints, discussed symptoms, asked questions, and suggested treatment options.
- Responded promptly to emergency situations with appropriate interventions according to established protocols.
- Diagnosed and treated patients suffering from chronic conditions.
- Ordered and executed various tests, analyses, and diagnostic images to provide information on patient condition.
- Monitored post-operative recovery and educated patients on at-home recovery.
- Improved patient care by meticulously documenting medical histories, physical examinations, and treatment plans.
- Developed strong rapport with patients, building trust through empathetic communication and active listening skills.
- Implemented therapeutic regimens involving medications and other interventions to mitigate symptoms and prevent reoccurrence.
- Provided emergent medical care and treatment for life-threatening injuries and illnesses.
- Participated in continuing medical education programs to stay current on the latest advancements in healthcare practices.
- Took basic patient information and recorded vital signs pre-appointments.
- Reviewed patient allergies, problems, medications, and immunization statuses.
- Met with patients to discuss medical histories and current complaints.
- Monitored and recorded patient progress, prompting timely and appropriate interventions.
- Advised patients and community members concerning diet, activity, hygiene and disease prevention.
Education
Master of Science - Masters of Forensic Science
National University
San Diego, CA05.2024
Master of Science - Masters of Public Health
Deakin University
Melbourne, Australia02.2017
Bachelor of Science - Bachelor of Medicine &Bachelor of Surgery
Tianjin Medical University
Tianjin, China10.2013
Skills
- Scientific Communication
- Academic Writing
- Fieldwork experience
- Qualitative Research
- Research design
- Problem-Solving
- Time Management
- Attention to Detail
- Problem-solving abilities
- Multitasking
- Multitasking Abilities
- Reliability
- Excellent Communication
- Critical Thinking
- Organizational Skills
- Team Collaboration
- Classroom Management
- Active Listening
- Effective Communication
- Adaptability and Flexibility
- Decision-Making
- Classroom Organization
- Microsoft Office
- Microsoft Excel
- Data Entry
- Lesson Planning
- Task Prioritization
- Self Motivation
- Interpersonal Skills
- Analytical Thinking
- Goal Setting
- Professionalism
- Interpersonal Communication
- Time management abilities
- Continuous Improvement
- Academic Research
- Adaptability
- Written Communication
- Group Instruction
- Research Support
- Academic Performance Evaluations
- Analytical Skills
- Sales Techniques
- Staff Development
- Performance Management
- Marketing
- Negotiation
- Budget Control
- Business Planning
- Financial Management
- Expense Tracking
- Customer Service
- Training and Development
- Managing Operations and Efficiency
- Team Development
- Employee Coaching and Mentoring
- MS Office
- Emergency Response
- Cost Control
- Case Documentation
- Patient Education
- Clinical Documentation
Timeline
Supervised Researched Project on Psychopathy
Professor Robert Ekwall
01.2024 - 04.2024
US Lucky LLC
Manager
01.2018 - Current
Accounts Receivable Manager
Raj Properties
08.2017 - 02.2018
Senior Manager Park Hospitals
Park Hospitals
01.2015 - 06.2016
Intern Doctor
Army Hospital Sri Lanka
11.2013 - 02.2014
Intern Doctor at Tianjin General Hospital
Tianjin General Hospital
01.2012 - 10.2013
Master of Science - Masters of Forensic Science
National University
Master of Science - Masters of Public Health
Deakin University
Bachelor of Science - Bachelor of Medicine &Bachelor of Surgery
Tianjin Medical University