Summary
Overview
Work History
Education
Skills
Timeline
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Charity Barnor

Laurel,MD

Summary

Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.

Overview

20
20
years of professional experience

Work History

Operations Manager

Coopers TR LLC Multi Cleaners
06.2018 - 08.2024
  • Supervised operations staff and kept employees compliant with company policies and procedures.
  • Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
  • Hired, onboarding and training of new hires.
  • Managed inventory and supplies to achieve timely and accurate delivery of finished pieces and services.
  • Purchased all supplies for all 4 branches

Project Coordinator

Bunny Williams Inc
04.2004 - 05.2018
  • Kept projects on schedule by managing deadlines and adjusting workflows.
  • Supervised multiple projects from project start through delivery by prioritizing needs and delegating assignments.
  • Enhanced team collaboration through regular meetings, fostering a positive work environment for increased productivity.
  • Liaised between departments to facilitate communication and keep appropriate parties updated on project developments.
  • Created job files for each project and maintained current data in each file.
  • Coordinated cross-functional teams to achieve seamless collaboration in achieving project objectives.
  • Managed budgets effectively, ensuring resource allocation was optimized for maximum project success.
  • Maintained database and spreadsheets with accurate inventory and status.
  • Improved client satisfaction with timely updates and transparent communication throughout the project lifecycle.
  • Maintained accurate documentation of all projects, facilitating efficient audits and future reference.
  • Responded to requests for information on materials to inquiring parties.
  • Facilitated frequent progress reports and presentations to keep management informed about ongoing activities within their respective domains.
  • Elevated overall quality of completed projects by consistently monitoring progress and addressing issues proactively.
  • Decreased project completion times by efficiently prioritizing tasks and delegating responsibilities to team members.
  • Ensured prompt resolution of any conflicts or obstacles encountered during the course of a project''s execution phase, helping maintain smooth workflow across departments involved in its completion process.
  • Assisted in developing training materials and organized workshops aimed at enhancing skill sets among staff members working under various capacities on different projects within the organization.
  • Implemented change management processes that minimized disruptions while maintaining forward momentum on projects.

Accounts Manager

Greater New York Association
08.2004 - 04.2005
  • Implemented efficient billing procedures to reduce outstanding receivables and improve cash flow.
  • Collaborated with purchasing department to reconcile vendor invoices and facilitate payments.
  • Increased account profitability by identifying areas for cost reduction without sacrificing quality or service levels.
  • Collaborated with sales teams to identify new opportunities, driving revenue growth.
  • Streamlined account management processes for better organization and time management.

Education

Associate of Arts - Computerized Accounting

Drake Business School
Staten Island, NY
07.1993

Associate of Arts - Accounting And Business Management

Essex County College
Newark, NJ
05.1985

Skills

  • Problem-Solving
  • Team Leadership
  • Operations Management
  • Customer Service
  • Operations Monitoring
  • Decision-Making
  • Employee relations and conflict resolution
  • Planning and Implementation
  • Staff Training
  • Staff Management
  • Inventory Management
  • Project Management
  • Policies and procedures implementation
  • Employee Motivation
  • Customer Relationship Management
  • Client Relationships
  • Inventory Control
  • Process Improvement
  • Schedule Management
  • Onboarding and Orientation
  • Invoice Processing
  • Cost Reduction
  • Purchasing and procurement
  • Expense Reports

Timeline

Operations Manager

Coopers TR LLC Multi Cleaners
06.2018 - 08.2024

Accounts Manager

Greater New York Association
08.2004 - 04.2005

Project Coordinator

Bunny Williams Inc
04.2004 - 05.2018

Associate of Arts - Computerized Accounting

Drake Business School

Associate of Arts - Accounting And Business Management

Essex County College

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Charity Barnor