Charity Basinger
Harpster,OH
Summary
Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.
Overview
14
14
years of professional experience
Work History
Coordinating Supervisor
Open Door Resource Center
Upper Sandusky, OH
10.2021 - Current
- Coordinated staff schedules and managed workflow to meet project deadlines.
- Maintained positive relationships with vendors, suppliers and other external parties.
- Scheduled meetings with staff members to discuss current projects or initiatives.
- Created systems to track progress against goals set by management.
- Maintained a positive work environment that encouraged collaboration among team members.
- Developed and implemented strategies for continuous improvement of operational efficiency.
- Investigated customer complaints regarding service quality or product defects.
- Performed administrative duties such as preparing reports, maintaining records.
- Provided guidance and support to employees in their assigned tasks.
- Conducted training sessions for new voleenters on operational processes and procedures.
- Planned special events related to the organization's activities or objectives.
- Managed multiple tasks simultaneously while maintaining attention to detail.
- Ensured compliance with company policies, procedures, and safety regulations.
- Resolved customer inquiries and complaints requiring management-level escalation.
Coordinating Supervisor
Liberty Food Pantry
Upper Sandusky, OH
01.2011 - 10.2021
- Coordinated staff schedules and managed workflow to meet project deadlines.
- Maintained positive relationships with vendors, suppliers and other external parties.
- Assisted in the development of departmental budgets and financial plans.
- Scheduled meetings with staff members to discuss current projects or initiatives.
- Created systems to track progress against goals set by management.
- Maintained a positive work environment that encouraged collaboration among team members.
- Investigated customer complaints regarding service quality or product defects.
- Resolved conflicts between employees or departments in a timely manner.
- Performed administrative duties such as preparing reports, maintaining records.
- Provided guidance and support to employees in their assigned tasks.
- Planned special events related to the organization's activities or objectives.
- Reviewed, analyzed and monitored employee performance to ensure adherence to established standards.
- Supervised daily operations within the department ensuring accuracy and efficiency.
Education
Associate of Applied Science - Radiology Technologist
Marion Technical College
Marion, OH05-2009
Skills
- Workload prioritization
- Task Delegation
- Employee Motivation
- Meeting facilitation
- Schedule Management
- Staff Management
- Policy administration
- Project Planning
- Customer Service
- Problem Resolution
- Positive Attitude
- Training and Development
- Interpersonal Skills
- Reliability
- Adaptability and Flexibility
- Computer Skills
- Decision-Making
- Teamwork and Collaboration
- Adaptability
- Time Management
- Multitasking
- Active Listening
- Organizational Skills
- Problem-Solving
Timeline
Coordinating Supervisor
Open Door Resource Center
10.2021 - Current
Coordinating Supervisor
Liberty Food Pantry
01.2011 - 10.2021
Associate of Applied Science - Radiology Technologist
Marion Technical College
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